About this role
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Our US Education Sales team is responsible for the care, development, and growth of Apple’s existing K-12 and Higher Education accounts, as well as driving increased market share through the acquisition of new customers. In this role you will help shape how our US Education Sales organization tells its story – crafting the written communications that carry our demand generation campaign, and inspire sellers through internal communications.
As a Communications Specialist, you will partner closely with our sales and field marketing teams to drive a consistent, engaging communication cadence across US Education Sales. You will also provide strategic support to our Demand Generation team, crafting customer newsletters and key assets that amplify our sales initiatives. Serving as a trusted writer and editor, you will shape compelling narratives that inspire and connect with a wide range of audiences. Additionally, your support in marketing operations will be vital in keeping our programs seamless and impactful. This role perfectly blends the art of creative storytelling with a deep, mission-driven understanding of the transformative value of technology in education.
In this role, you will:
- Be responsible for raising the creative bar while upholding the integrity of the Apple brand
- Own written communications for the team’s demand generation campaigns, developing copy and messaging that engages customers and drives action
- Craft internal communications that keep the organization informed and aligned, including announcements, leadership messages, program updates and org-wide meetings
- Focus on storytelling and keynote support for executive presentations
- Manage editorial calendars, content submissions, approvals, and publishing workflows
- Maintain templates, approved messaging, distribution lists, and communications resources
- Manage multiple communications projects simultaneously and balance competing deadlines while maintaining exceptional attention to detail
- Analyze feedback and explore new ways to tell the stories that matter
- Identify gaps or inefficiencies in communications workflows and proactively propose improvements
- Support marketing operations as assigned, including campaign coordination, content distribution, calendar and asset management, and tracking of communications deliverables
Minimum Qualifications
3+ years of experience in communications, corporate/internal communication, marketing, or editorial related roles
Experience in the technology sector, sales, or education industry
Exceptional writing and editing skills, with proven ability to adapt voice and tone across formats and audiences
Demonstrated experience developing executive level presentations and leadership communications
Proficiency in Apple Keynote
Strong project management skills with the ability to manage multiple work streams, timelines, and deliverables with exceptional attention to detail
Ability to simplify complex concepts and technical information into clear, compelling narratives for a diverse audience
Excellent interpersonal skills to effectively collaborate with team members and partners across the organization
Comfort with experimenting with new tools and technology, leveraging AI to improve workflows and efficiencies where appropriate
Bachelor’s degree or equivalent experience
Preferred Qualifications
5+ years of related experience
Salesforce experience is highly preferred
Familiarity with Apple products and solutions for Education
Background writing for sales, field, and/or channel audiences
Understanding of marketing operations workflows, content distribution channels, and campaign coordination