Senior Technology Sales Specialist -Federal

Senior Technology Sales Specialist - Federal Position Profile

Responsible for retaining and growing sales revenue within an assigned account base while driving new market share growth within the Federal sector.

Key Responsibilities

- Provide product and solution information to customers within an assigned territory.

- Conduct business analyses of customer communication needs and develop customized demonstrations, proposals, and value-driven solutions that exceed customer expectations.

- Generate new business opportunities and retain existing accounts through a consultative sales approach focused on Federal Department of Defense (DoD) and civilian organizations.

- Coordinate and oversee the post-sale delivery and implementation of Ricoh solutions at customer locations.

- Serve as the primary point of contact for all sales-related documentation and administrative requirements.

- Proactively develop new customer relationships, review leads, participate in customer planning discussions, and deliver solution proposals aligned with sales management objectives.

- Partner with customers on strategic planning initiatives and identify, evaluate, and address potential risks within existing accounts.

- Consistently meet or exceed revenue and gross profit targets.

- Coordinate cross-functional sales activities and manage team collaboration throughout the sales process.

- Represent Ricoh and promote company products and services during customer meetings and industry events.

- Maintain accurate account activity records within the company CRM system.

- Identify key decision-makers and conduct strategic account management activities.

- Serve as the primary customer contact and advocate.

- Perform other duties as assigned.

Qualifications Education and Experience

- Bachelor's degree or equivalent related experience required.

- Minimum of five (5) years of successful business-to-business (B2B) sales experience.

- At least two (2) years of sales experience supporting Federal Department of Defense (DoD) and civilian organizations.

Knowledge, Skills, and Abilities

- Strong knowledge of sales methodologies and processes within a matrixed organization serving Federal customers.

- Demonstrated experience working with Federal Department of Defense and civilian agencies.

- Exceptional negotiation, presentation, written, and verbal communication skills.

- Strong interpersonal, organizational, time-management, and self-motivation skills.

- Proven business acumen and leadership capabilities.

- Ability to lead or collaborate effectively with diverse teams to develop and execute account strategies.

- Extensive knowledge of industry products, solutions, and services.

- Proven ability to build and maintain strategic relationships across multiple business functions and customer organizations.

- Strong analytical skills with the ability to evaluate complex data, identify issues, and recommend solutions.

- Proficiency with Microsoft Office Suite and other business applications.

Working Conditions

- Primarily office-based work environment with standard lighting, ventilation, temperature, and noise levels.

- Position is largely sedentary but may require occasional standing, walking, bending, reaching, and lifting or carrying items weighing up to 10 pounds.

- Requires regular use of standard office equipment, including computers, keyboards, calculators, and other business tools.

- Frequent travel to customer locations is required. Customer sites may not be accessible via public transportation.

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