Account Executive, Personal Lines (Texas Property & Casualty license is required)

About Artemis Insurance

Artemis Insurance is a trusted provider of personalized insurance solutions for individuals and businesses. With decades of industry experience, we specialize in home, auto, life, and commercial coverage designed to protect what matters most.

Our culture is built on integrity, collaboration, and a commitment to exceptional service. We believe our people are our greatest strength, and we invest in our employees growth, development, and long-term success at every stage of their careers.

At Artemis Insurance, you will join a team that values relationships, innovation, and making a meaningful difference for the clients and communities we serve.

Who Thrives at Artemis Insurance

At Artemis Insurance, we value individuals who take pride in their work and are committed to delivering excellent service to our clients and teammates. Our team members approach their responsibilities with professionalism, integrity, and a strong sense of accountability.

People who thrive here are collaborative, dependable, and motivated to contribute to a positive and supportive team environment. They are open to learning, adaptable to change, and committed to continuous improvement as both professionals and team members.

Application Requirement

To be considered for this position, all applicants must complete the Culture Index Assessment as part of our hiring process.

Please click the link below or copy and paste it into your browser to begin. The assessment takes approximately 5 minutes to complete.

Link: https://go.cultureindex.com/p/nZKJnaV4KmUMv6

The Culture Index helps us better understand your work style, strengths, and natural preferences. This information helps us align candidates with roles where they can succeed and contribute most effectively.

Please Note: Applications will not be reviewed or considered until the Culture Index Assessment has been completed.

About the Role

The Account Executive, Personal Lines is responsible for managing and growing personal lines client relationships through a combination of sales, renewal management, account servicing, retention, and cross-selling. This role serves both new and existing clients, providing licensed insurance expertise throughout the client lifecycle while identifying opportunities to strengthen coverage and grow the agency's book of business.

The Account Executive proactively responds to new business opportunities, conducts needs-based coverage reviews, prepares and presents insurance solutions, and closes new business while also managing renewals, retention efforts, policy changes, and ongoing client needs. The role is responsible for maintaining strong relationships with assigned clients and ensuring appropriate coverage, timely communication, and a high level of customer service.

The Account Executive works collaboratively with Personal Lines service team members who provide administrative and service support but retains responsibility for effectively managing assigned client relationships, renewal outcomes, and sales opportunities.

What Success Looks Like

- New business opportunities are worked promptly and consistently.

- Established new business goals are achieved.

- Assigned renewals are managed proactively and within established timelines.

- Retention meets or exceeds established expectations.

- Clients receive appropriate coverage reviews and recommendations.

- Cross-selling opportunities are consistently identified and appropriately converted.

- Client relationships are expanded through additional lines of business when appropriate.

- Sales, renewal, and service activities are accurately documented within the agency management system.

- Client inquiries and service needs are addressed promptly and professionally.

- The Account Executive effectively utilizes Personal Lines service resources while maintaining ownership of assigned client relationships.

- Policy transactions and documentation are accurate and comply with Company and carrier requirements.

- Potential coverage and E&O concerns are identified and addressed before they result in client impact.

- Open sales opportunities, renewals, and client activities are actively managed with minimal backlog.

- Clients experience continuity between the initial sale, renewal process, and ongoing servicing of their accounts.

- Individual performance contributes to both growth of the West Texas Personal Lines book and retention of existing business.

Key Responsibilities

- Respond promptly to inbound leads and new business opportunities while conducting outbound sales activities to generate business.

- Assess client needs, develop competitive quotes, and present appropriate insurance coverage recommendations.

- Guide prospective clients through the sales process, ensuring accurate completion of applications, documentation, and payments.

- Manage Personal Lines renewals through proactive outreach, policy reviews, remarketing, and retention efforts.

- Serve as a primary licensed contact for assigned Personal Lines clients, providing responsive and professional service.

- Conduct annual and life-event policy reviews to identify coverage gaps, changing exposures, and opportunities to improve protection.

- Identify cross-selling opportunities for additional coverage, including Home, Auto, Umbrella, Flood, and Renters.

- Process applications, endorsements, renewals, cancellations, and other policy changes while maintaining accurate client records.

- Collaborate with Personal Lines service teams, carriers, and underwriters to resolve issues and ensure timely client support.

- Meet established sales, retention, and cross-selling goals while maintaining compliance with Company procedures and insurance regulations.

Skills & Qualifications

We're looking for someone who has:

- Strong working knowledge of Personal Lines products, coverage, underwriting requirements, and carrier markets.

- Ability to identify client needs, recommend appropriate solutions, present coverage options, and close new business.

- Ability to manage ongoing client relationships, renewals, policy needs, and account development.

- Ability to identify retention risks and proactively develop appropriate solutions.

- Ability to identify additional coverage needs and appropriately expand client relationships.

- Ability to evaluate existing coverage, identify potential gaps, and recommend appropriate options.

- Strong verbal and written communication skills with the ability to explain insurance concepts clearly.

- Ability to build trust and maintain long-term client relationships.

- Ability to effectively manage opportunities from lead through close while balancing ongoing service responsibilities.

Education & Experience

- High school diploma or equivalent required.

- Associate's or Bachelor's degree in Business, Insurance, Finance, Communications, or a related field preferred.

- Equivalent relevant insurance experience may be considered in lieu of formal education.

Certificates, Licenses, and/or Specialized Requirements

- Active and valid Property & Casualty insurance license required.

- Texas Property & Casualty license required or must be obtained prior to servicing Texas clients.

- Must maintain all required continuing education and licensing requirements. Industry designations such as CISR, CIC, AINS, or comparable designations preferred but not required.

- Proficiency with agency management systems, carrier platforms, comparative rating systems, and Microsoft Office.

Why Join Our Team?

At Artemis Insurance, we believe our people are our greatest asset. We are committed to creating a supportive, collaborative environment where team members are equipped with the training, tools, and leadership they need to succeed.

As part of our team, you'll enjoy:

- Structured onboarding and ongoing professional development.

- A collaborative team environment that values communication and teamwork.

- Opportunities for career growth and advancement.

- Leadership committed to coaching, accountability, and your success.

- A fast-paced, rewarding role where you can make a meaningful impact on our clients every day.

Compensation & Benefits

Starting Salary: $60,000.00 - $67,000.00 annually (based on experience)

Bonus: 5% of Agency Fees

Competitive salary commensurate with experience, plus performance incentives and a comprehensive benefits package.

Paid Time Off
Generous PTO and paid holidays so you can recharge and maintain a healthy work-life balance.

Schedule: Full-time, Monday through Friday. 8:30 AM – 5:30 PM CST, with one-hour lunch break.

Work Arrangement: This is an in-office position; remote work is not available.

Location: Amarillo, TX (Candidates may work from either of the following office locations):

- Mockingbird Office: 3702 Mockingbird Lane, Amarillo, TX 79109

- Ross Office: 1008 Ross Street, Suite 200, Amarillo, TX 79109

Physical Requirements

This role requires a variety of physical activities to effectively perform job responsibilities. Employees will frequently sit for prolonged periods, as well as stand and walk as needed. Regular use of hands and fingers to operate, handle, or control tools, equipment, or objects is essential. This position may occasionally involve lifting, carrying, pushing, or pulling objects weighing up to 25 pounds. Promoting safety and efficiency, proper posture, movement techniques, and safe lifting practices are strongly encouraged. The company is dedicated to providing reasonable accommodation to ensure all employees can successfully meet these physical demands in a safe, supportive, and inclusive work environment.

Work Environment

This role operates in a professional office environment and requires the ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced setting.

Primary responsibilities involve desk-based tasks, including the use of computers and standard office equipment. Regular interaction with team members, clients, and internal partners is required to support daily operations and service delivery.

The company is committed to providing reasonable accommodation to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer

Artemis Insurance is an equal opportunity employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Work Authorization

Applicants must be legally authorized to work in the United States. Artemis Insurance does not currently sponsor employment visas.

Ready to Join Our Team?

If you are interested in building your career with Artemis Insurance, we encourage you to apply today. As part of our hiring process, applicants must complete the Culture Index Assessment listed above. We look forward to learning more about you and how you can contribute to our growing team.