About this role
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary<br>Following established policies, procedures, and study protocols, provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients for studies; collecting and organizing patient data; scheduling patients for study visits; performing clinical tests such as phlebotomy, EKGs, etc.; maintaining and updating data generated by the study. Additionally, it provides input into determining study subject suitability and input into recruitment strategy. Performs data analysis, interpretation, QA/QC, and assists in completing reports and presentations.<br><br>Does this position require Patient Care?<br>No<br><br>Essential Functions<br>-Assists with determining the suitability of study subjects and acts as a resource for patients and families. <br>
-Has input into recruitment strategies and may contribute to protocol recommendations. <br>
-Administers scores and evaluates study questionnaires. <br>
-Maintains research data, patient files, regulatory binders, and study databases. <br>
-Performs data analysis and QA/QC checks and organizes and interprets data. <br>
-Assists with preparation for annual review and assists PI in completing study reports and presentations. <br>
-May assist with training and orientation of new staff members. <br>
Qualifications
Education
Bachelor's Degree Science required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Related post-bachelor's degree research experience 1-2 years required
Knowledge, Skills and Abilities
- Ability to work more independently and as a team member.
- Computer literacy, analytical skills, and ability to resolve technical problems.
- Ability to interpret the acceptability of data results.
- Working knowledge of data management programs.
Additional Job Details (if applicable)
The Massachusetts General Hospital Center for Optimal Aging and Serious Illness (CASI) Research is seeking a Clinical Research Coordinator II to support innovative, high-impact clinical research focused on improving the lives of older adults, individuals living with serious illness, and their care partners. Our work spans observational studies, intervention design, clinical trials, and implementation research aimed at enhancing quality of life, pain and symptom management, communication and decision-making, and care delivery in the context of aging and serious illness.
Study Conduct and Participant Engagement
- Support and coordinate participant recruitment, screening, enrollment, informed consent, retention, and follow-up activities across one or more research studies.
- Conduct study visits, assessments, and data collection activities while ensuring participant safety, confidentiality, and adherence to study protocols.
Data Management and Regulatory Compliance
- Maintain and oversee study data and documentation, including source documents, case report forms, regulatory binders, data entry, study tracking, and resolution of data queries.
- Ensure compliance with institutional, sponsor, and federal requirements through preparation of regulatory submissions, annual reviews, progress reports, protocol modifications, adverse event reporting, and maintenance of study records.
Quality Assurance and Study Oversight
- Support study quality and data integrity efforts through ongoing review of study records, preparation for audits and monitoring visits, and implementation of corrective actions as needed.
- Support coordination of multi-site studies and collaborate with investigators, sponsors, monitors, and partnering institutions to ensure successful study execution.
Administrative and Operational Support
- Coordinate study meetings, trainings, communications, and operational activities with internal and external collaborators to support efficient study implementation.
- Provide administrative support for study operations and center-wide initiatives as needed.
Scientific Support
- Contribute to scholarly activities, including literature reviews, abstracts, scientific presentations, manuscripts, and other dissemination products.
Grant Support
- Contribute to grant-related activities, including preparation of reports for sponsors and stakeholders, budget development, presentations for sponsors and stakeholders, and other dissemination products.
Leadership and Mentorship
- Train and mentor research staff, coordinators, interns, volunteers, and trainees, while fostering a collaborative and mission-driven research environment.
The candidate should:
- be well-organized, self-motivated, and attentive to detail;
- have excellent time management and organizational skills, with the ability to effectively manage multiple priorities and problem solve in a fast-paced research environment, with minimal supervision;
- have excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences, including research team members, interdisciplinary clinicians and investigators, patients and community stakeholders, and scientific audiences through manuscripts and presentations.
- have the ability to work independently, take initiative, and interact with clients and colleagues of multiple disciplines;
- demonstrate respect and professionalism for subjects’ rights and individual needs;
- cultural sensitivity and humility in working with older adults and stakeholders in community settings;
- be proficient in using administrative software (Excel, Word, PowerPoint), electronic healthcare records, webpage development, and electronic data capture systems (e.g. REDCap, Qualtrics);
- have a working knowledge of clinical research protocols;
- have analytical skills and the ability to resolve technical problems;
- have an ability to interpret acceptability of data results; and
- have a working knowledge of data management programs (e.g. SPSS, SAS).
- Candidates with Spanish language fluency (written and/or spoken) are strongly encouraged to apply.
CRC I and CRC II role distinctions
- New graduates with some relevant course/project work or those without any prior research experience will be considered for the Clinical Research Coordinator I position outlined above.
- Those with a minimum of 1-2 years of directly related work experience will be considered for a Clinical Research Coordinator II position.
Supervisory responsibilities
- A Clinical Research Coordinator I does not have any supervisory responsibility.
- A Clinical Research Coordinator II may assist with the training and orientation of new staff members.
Remote Type
Hybrid
Work Location
125 Nashua Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$24.28 - $39.43/Hourly
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.