About this role
Own and secure our Customer Identity and Access Management (CIAM) environment and transaction monitoring ecosystem. In this specialized, high-impact role, you will bridge the gap between cybersecurity infrastructure and fraud defense. You will design, implement, and tune the technical systems that monitor for external fraud, prevent account takeover (ATO) attacks, and maintain robust controls within our Payment Card Industry (PCI) environment.The ideal candidate possesses deep technical expertise in IAM protocols alongside a data-driven, investigative mindset to mitigate transactional risk without introducing friction for legitimate customers.
Design, configure, and maintain enterprise CIAM platforms to defend against brute-force, automated bot networks, credential stuffing, and session hijacking.
Own, scale, and tune real-time fraud transaction engines and behavioral scoring models to catch card-testing and e-commerce payment fraud at point-of-sale or checkout channels.
Administer identity verification workflows, role-based access frameworks, and multi-factor authentication (MFA) protocols to systematically satisfy technical elements of PCI DSS requirements (specifically around user authentication and access restriction).
Use advanced database querying skills to extract system telemetry, analyze suspicious velocity parameters, and rapidly convert investigative findings into active programmatic blocklists.
Partner with software development, infrastructure engineering, and compliance teams to ensure new feature releases maintain a secure risk posture and feed telemetry correctly into centralized logging systems.
Manage integrations and rules infrastructure for third-party identity, device fingerprinting, and risk-scoring vendor platforms
Work cross-functionally with all areas of the company to achieve corporate objectives by providing technical recommendations and work with third parties to achieve stated goals.
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.