Parts Administrator

Job Title: Parts Administrator Job Description This role involves performing a variety of clerical duties of a routine and recurring nature, including typing, filing, and preparation of standard forms. Additionally, the position serves as a liaison between customers and the service team. Responsibilities

- Schedule service calls when necessary and maintain the service schedule.
- Create customer accounts for service calls and/or parts orders.
- Assist the sales department as needed.
- Retrieve parts/service invoices for customers.
- Assist the Aftermarket Service Manager with service travel coordination.
- Process customer requests in a timely manner via phone and email.
- Create and maintain the customer library.
- Review, copy, and turn in weekly service expenses for service technicians.
- Prepare reports, letters, routine correspondence, and research information.
- Support service parts procurement.
- Guide customers to purchase appropriate service contracts and/or preventative maintenance services for their machinery.
- Promote and maintain a positive work environment, providing excellent customer service to internal and external customers.
- Process credit card transactions for parts orders and service calls.
- Perform other duties as assigned.

Essential Skills

- Proficiency in inventory management, service coordination, and data entry.
- Strong computer skills, particularly with Microsoft Office.
- Experience in administrative support roles.

Additional Skills & Qualifications

- A high school diploma or GED is required.
- Two years of recent experience in support of work order administration and/or parts repair support processes.
- Ability to manage time, cost, and effort efficiently.
- Excellent verbal and communication skills.
- Strong ability to multi-task and detail-oriented.
- Exceptional customer service skills.
- Capable of working independently on assigned tasks and accepting direction on given assignments.

Work Environment The role requires regular standing and frequent walking, using hands to handle or feel, reaching with hands and arms, and talking or hearing. Occasionally, sitting, climbing, balancing, stooping, kneeling, crouching, or crawling is required. The individual must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, and the ability to adjust focus. The work environment includes exposure to moving mechanical parts, with a usual noise level that is moderate.
Job Type & Location
This is a Contract to Hire position based out of Cedar Rapids, IA.
Pay and Benefits
The pay range for this position is $21.50 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Cedar Rapids, IA.
Application Deadline
This position is anticipated to close on Nov 6, 2026.
Workplace Type
This is a fully onsite position in Cedar Rapids,IA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.