Food Service General Worker I

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
The Cafeteria Worker performs a variety of food preparation, customer service, and sanitation duties to support daily cafeteria operations. This role assists with preparing and serving food, provides friendly and efficient service to customers, and maintains a clean, safe, and sanitary food service environment.

Does this position require patient care? No

Qualifications

Essential Functions

- Assist cooks with preparing meals and plating food as directed by the chef or supervisor.
- Prepare simple food items, such as salads, desserts, and other menu items.
- Support daily food preparation by cutting peeling, slicing, portioning, and preparing ingredients as needed.
- Greet customers, take food orders, accommodate special requests, and provide timely and courteous service.
- Deliver excellent customer service by maintaining a positive and professional demeanor, answering questions, addressing concerns, and assisting customers with menu selections.
- Assist with maintaining the cleanliness of the cafeteria and dining areas, including clearing tables, disposing of trash, washing dishes, and wiping down surfaces.
- Follow established food safety, sanitation, and infection prevention standards to help ensure food is handled, stored, prepared, and served safely.
- Wash and sanitize pots, pans, dishes, utensils, and other kitchen equipment as needed.
- Follow all applicable workplace safety and sanitation procedures.

Education

- Some high school education completed required .

Can experience be accepted in lieu of education?
No

Experience

- 0–1 year of experience directly related to the duties and responsibilities of the role required.

Knowledge, Skills & Abilities

- Knowledge of food service operations, including food service line setup and temperature requirements.
- Basic knowledge of food preparation, cooking, and presentation methods.
- Ability to follow routine verbal and written instructions.
- Ability to read and write effectively for the responsibilities of the position.
- Ability to understand and follow food safety, sanitation, and workplace safety procedures.
- Ability to safely use cleaning equipment and supplies.
- Ability to lift and handle objects required to perform job duties.
- Basic knowledge of supplies, equipment, inventory, and ordering processes.
- Strong customer service and communication skills.
- Ability to work effectively in a fast-paced food service environment and as part of a team.

Additional Job Details (if applicable)

Remote Type
Onsite

Work Location
75 Francis Street

Scheduled Weekly Hours
20

Employee Type
Regular

Work Shift
Rotating (United States of America)

Pay Range
$17.71 - $22.15/Hourly

Grade
1
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.