About this role
Medico Legal Tech is responsible for ensuring accuracy while providing customers with the highest quality product and customer service. The job role is responsible for (but is not limited to) retrieving and processing requests for medical information from government agencies, state agencies, physician offices, healthcare facilities, attorneys, court orders, subpoenas, disability services, workman’s compensation, social security administration, patients and/or their representatives, other requesters and internal organization projects as needed. The Medical Legal Tech a ssures that guidelines of HIPAA are followed to reduce the hospital’s potential liability in releasing records or protected health information via multiple methods of release such as patient portals, third-party portals, CDs. flash drive, emails, fax, etc.
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Type of degree: Associate Degree preferred
Area of study or major: HIM or other healthcare profession
Preferred educational qualifications: RHIT certification preferred
Position specific testing requirement: N/A
Licensure/Certification/Registration
Medical Terminology
Notary, if not current must obtain within 4 months of hire.
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: Medical-Legal experience in a Health Information Management department or related experience, i.e. healthcare billing, physician office. Associate degree, HIM, in lieu of medical-legal experience.
Prior specific functional responsibilities: N/A
Preferred experience: Experience with electronic medical records and/or release of information software
Other experience requirements: Medical Terminology or completion of medical terminology course within 3 months of hire.
Knowledge/Skills
Must display excellent telephone techniques.
Excellent communication skills and ability to work well with external customers and internal departments to get desired results
Knowledge of the Release of Health Information processes
Knowledge of HIPAA privacy and security regulations, confidentiality, associated federal and state laws, access release of information practices, information storage and retrieval, and record retention
Excellent quantitative, analytical, and problem-solving skills and judges the legitimacy of each request and determines if information can be released
Knowledge of procedure for requesting patient information from off-site storage facilities
Strong ability to work independently
Ability to work across multi-disciplinary teams
Ability to organize and manage multiple priorities/deadlines
Ability to be detail oriented and perform tasks at a high level of accuracy
Ability to multi-task and work well in high-stress situations
Strong work ethic, reliable, resourceful, with enthusiastic attitude
Knowledge of basic anatomy and physiology, and medical terminology
Intermediate computer literacy (such as Excel, Outlook, Word, Adobe Acrobat, Teams, Share drives, etc.)
Intermediate skills in medical computer applications and software
Notary of the Public preferred. If not currently, employee must obtain commission within 4 months of hire.