About this role
Primary Responsibilities /Accountabilities/ Essential Functions:
- Work with Graduation Team to act as the first point of contact for details of clinical requirements for potential students of the hybrid partner programs.
- Answer all questions for potential and current students in an accurate, professional, and positive manner.
- Respond to students through various communication channels including phone, text and email.
- Track clinical compliance requirements and accurately enter data into the CRM database.
- Manage partner university student clinical compliance systems for assigned hybrid partners.
- Provide regular reporting to key stakeholders.
- Provide outreach to both new and continuing students who are not in clinical compliance.
- Work in collaboration with site level academic team to ensure students follow HCO clinical requirements.
- Assist in collection and submission of HCO documents along with the site level academic team.
- Develop strategies to ensure students understand clinical compliance requirements and tracking systems.
- All other duties as assigned.
Equipment Used and Responsibility
- MS Office Suite, CRM, SIS Systems
Supervisory Responsibilities
None
Experience/ Education
Experience
- Minimum 2 years working in administrative capacity.
- An equivalent combination of work experience and education/training may be substituted.
- Experience with clinical compliance systems in a higher education environment is strongly preferred, but not required.
Education
- Associate degree required.
- Bachelor’s Degree preferred.
- Experience in educational of health care setting preferred.
- Must pass background investigation.
Physical Requirements:
- Sitting: 6-7 hours a day
- Standing: 1-2 hours a day
- Walking: 1-2 hours a day
- Lifting: Occasionally
- Carrying: Occasionally
- Pushing: Rarely
- Bending: Occasionally
- Squatting: Rarely
- Kneeling: Rarely
- Climbing: Rarely
- Reaching: Occasionally
- Grasping: Frequently
- Fine Eye to Hand Coordination: Continuously
- Driving: Rarely
- Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.