Director, Campaign & Community Engagement

MicrosoftRedmond, WashingtonOn-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

<b>Overview</b><br><p><span style="font-family: arial, helvetica, sans-serif;">Developers need useful examples, credible answers, and a reason to build on Microsoft's products and platforms. Microsoft Foundry is seeking a technical marketer who can build with the product, earn trust in developer communities, and turn campaign ideas into sustained product engagement.</span></p><p><span style="font-family: arial, helvetica, sans-serif;">You will lead technical campaigns and be a visible product voice, working closely with Deveroleloper Relations, existing channel owners, and peer PMM teams. You will create and explain working examples, participate where builders already spend time, and connect what you learn to better marketing and product decisions. The emphasis is on audience judgment, campaign delivery, and credible engagement, backed by practical coding ability.</span></p><p><span style="font-family: arial, helvetica, sans-serif;">Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></p><br><br><b>Responsibilities</b><br><p><span style="font-family: arial, helvetica, sans-serif;">Technical campaigns</span></p><ul><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Lead technical campaigns and developer-engagement programs around customer needs and useful product capabilities. Define the audience, message, technical proof, and intended customer action, and agree execution and distribution responsibilities with relevant engagement and publishing partners.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Build and adapt code samples, working examples, and demos for campaigns and education. Partner with Demos and Customer Acquisition on shared implementations and technical readiness; that role leads reusable demo assets and acquisition-experience experiments.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Create practical tutorials, technical videos, live sessions, and explainers that channel and publishing partners can use. Verify claims and availability with Product and Engineering, and align the publishing plan with those partners.</span></p></li></ul><p><span style="font-family: arial, helvetica, sans-serif;">Community engagement</span></p><ul><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Contribute a credible technical voice in relevant developer communities, working with established engagement partners. Answer substantive questions, build relationships with practitioners, and exercise independent judgment within agreed escalation and disclosure guidelines.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Work with Developer Relations and community partners on technical education and engagement programs, agreeing each team's deliverables. Turn recurring questions and useful community examples into content and product feedback, with publishing operations and launch coordination handled by the relevant partners.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Engage directly in communities on Discord, Reddit, and other channels to help customers, and bring product leaders into those conversations when their expertise is needed.</span></p></li></ul><p><span style="font-family: arial, helvetica, sans-serif;">Adoption and feedback</span></p><ul><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">This role is collaborative across the Azure AI PMM team with part of the job function to manage and triage inbound asks across the broader portfolio.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Make the next action appropriate to each campaign's audience and objective. Partner with Data and Growth and analytics teams to agree success measures and comparable baselines for meaningful engagement, product use, and qualified follow-through. Interpret results and use the evidence to improve campaign and community programs.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Bring recurring developer friction and unmet needs to Product and Engineering, track responses, and close the loop with the community when changes ship. Prioritize campaigns, community activity, and analyst support with the team so each has a manageable scope.</span></p></li></ul><br><br><b>Qualifications</b><br><p><span style="font-family: arial, helvetica, sans-serif;">Required/minimum qualifications</span></p><p> </p><ul><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Master's Degree in Marketing, Computer Science, Business or related field AND 4+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR equivalent experience.</span></li></ul><p> </p><div><p><span style="font-family: arial, helvetica, sans-serif;">Additional or preferred qualifications</span></p><div><ul><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Master's Degree in Marketing, Computer Science, Business or related field AND 8+ years marketing or sales experience OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business OR equivalent experience.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Hands-on experience in technical marketing, developer relations, software engineering, or technical product management, including building and explaining working software.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Ability to write and debug code, use APIs and developer tools, and explain implementation choices and limitations to a technical audience.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Experience designing and delivering technical campaigns or developer programs, creating useful content, and engaging directly with developer communities.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Strong public communication and interpersonal judgment, including the ability to respond independently and recognize when an issue needs escalation</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Experience with AI models, agents, cloud platforms, or open-source developer ecosystems.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">A portfolio of technical campaigns, public talks, tutorials, samples, or community contributions with evidence of sustained engagement or adoption.</span></p></li><li style="font-family: arial, helvetica, sans-serif;"><p><span style="font-family: arial, helvetica, sans-serif;">Experience connecting community feedback to product improvements and coordinating work across marketing and Developer Relations.</span></p></li></ul></div><div> </div></div> <br><br><p>Product Marketing IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. </p><p></p> <p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br><a href="https://careers.microsoft.com/us/en/us-corporate-pay">https://careers.microsoft.com/us/en/us-corporate-pay</a></p><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>