About this role
General Purpose:
The Person-Centered Plan Coordinator is responsible for the development, coordination, monitoring, and review of individualized support plans (ISPs) for persons supported within the Residential Department. This position facilitates a person-centered planning process that ensures the ISP reflects the individuals preferences, needs, strengths, choices, and desired outcomes.
The Person-Centered Plan Coordinator works closely with the person supported, family members, guardians, Residential staff, the Documentation Specialist, and other members of the interdisciplinary team to ensure that the ISP is accurate, current, meaningful, and implemented as written. The position coordinates and facilitates ISP meetings, ensures required information is prepared and available, and promotes active participation by the person supported and their support network.
The Person-Centered Plan Coordinator maintains positive and professional relationships with families, guardians, and members of the interdisciplinary team and encourages meaningful family participation in the planning process.
Job Duties:
- Develops, writes, and updates individualized support plans (ISPs) for assigned persons supported, ensuring plans are person-centered, measurable, and aligned with the individuals preferences, needs, strengths, choices, and desired outcomes.
- Collaborates with the person supported, family members, guardians, Residential staff, the Documentation Specialist, and other interdisciplinary team members to gather information and develop meaningful ISP outcomes and supports.
- Coordinates and facilitates annual ISP meetings at least two weeks prior to the ISP expiration date.
- Coordinates and facilitates 30-day ISP meetings for new admissions within required timeframes.
- Completes and maintains monthly calendars for annual ISP meetings and 30-day new admission ISP meetings.
- Schedules annual ISP and 30-day new admission ISP meetings and sends meeting invitations to all required participants.
- Ensures required team members are identified, invited, and prepared to participate in ISP meetings.
- Communicates with interdisciplinary team members before ISP meetings to ensure required assessments, supporting documentation, recommendations, and other information are completed and available for the meeting.
- Facilitates ISP meetings in a manner that encourages participation and reflects the preferences, choices, and voice of the person supported.
- Maintains effective communication and favorable working relationships with families and guardians and encourages their participation in ISP meetings and the person-centered planning process.
- Assists the person supported in identifying choices, preferences, and desired outcomes related to independence, quality of life, health, safety, relationships, community participation, and other areas of importance.
- Reviews assessment information, progress, changes in needs, and recommendations from the interdisciplinary team to ensure the ISP remains relevant and appropriate.
- Monitors implementation of ISP supports and services and identifies areas requiring review, revision, or follow-up.
- Works closely with the Residential Planning Coordinator regarding the development, monitoring, implementation, and review of training goals to ensure training-related information is appropriately incorporated into the ISP.
- Participates in CTMs and other team meetings related to ISP outcomes, changes in needs, progress, regression, and recommendations.
- Ensures that ISP revisions, amendments, deletions, and additions are completed in a timely manner based on identified changes and team recommendations.
- Ensures documentation related to person-centered planning and residential habilitation is accurate, timely, complete, and compliant with all state, federal, and policy-related requirements, accreditation standards, and agency expectations.
- Provides guidance and support to Residential staff regarding the implementation of the ISP, person-centered practices, and established supports.
- Provides training and education to staff related to person-centered planning, ISP implementation, and staff responsibilities related to supporting the outcomes identified in the ISP.
- Participates in the residential admissions process by reviewing information for potential admissions, attending intake meetings, and providing input regarding the individual's support needs and planning requirements.
- Works with the admissions team and interdisciplinary team to ensure appropriate assessments, documentation, supports, and planning information are available prior to and following admission.
- Maintains communication with families, guardians, and interdisciplinary team members regarding ISP meetings, changes, concerns, and follow-up needs.
- Promotes person-centered practices and encourages meaningful participation by the person supported and their chosen support network.
- Maintains accurate records of ISP meetings, invitations, attendance, follow-up, and other required planning documentation.
- Participates in quality assurance activities, audits, reviews, and regulatory processes related to ISP development and implementation.
- Maintains confidentiality and protects the privacy of information related to persons supported, families, employees, and agency operations.
- Performs other duties as assigned.
Qualifications
Qualifications:
- Bachelor's degree from an accredited college or university in Human Services or a related field.
- Minimum of one (1) year of experience working with individuals with intellectual and developmental disabilities.
- Knowledge of person-centered planning processes and residential service delivery.
- Strong written, verbal, organizational, and interpersonal skills.
- Ability to coordinate and facilitate meetings involving multiple participants and areas of responsibility.
- Ability to work independently, manage multiple deadlines, and maintain accurate documentation.
- Ability to establish and maintain positive relationships with persons supported, families, guardians, and interdisciplinary team members.
- Ability to maintain confidentiality and exercise sound professional judgment.
- Reliable transportation and ability to travel between Residential locations as needed.
## Working Hours:
The Person-Centered Plan Coordinator is expected to work a minimum of 40 hours per week, generally Monday through Friday, 8:00 AM to 5:00 PM. The position requires flexibility based on Residential Department needs. Evening and weekend hours will be required to accommodate ISP meetings, family participation, new admissions, team availability, and other program needs.
Working Conditions:
The Person-Centered Plan Coordinator works primarily in residential homes and community-based settings. Frequent travel between Residential locations is required. Work environments may be active, noisy, unpredictable, or involve individuals with significant support needs.
The Person-Centered Plan Coordinator is expected to conduct themselves as an example for other staff and workers. They are expected to develop and maintain a cooperative working relationship with all Babcock Center personnel and leadership as well as with the public, other agencies, businesses, and industrial contracts.
Holiday, emergency, or extended work hours will be required based on operational needs.
Typical Physical Demands:
This position may be very active and requires sitting, standing, walking, bending, kneeling, stooping, pulling, pushing, and reaching. The employee must be able to lift and/or move items over 50 pounds. Must have manual dexterity sufficient to operate standard office machines. Must have normal range of hearing and vision.
Must have the ability to sit for periods of time while completing documentation and administrative responsibilities. Must have the ability to travel between multiple residential locations.
Must have the ability to safely provide hands-on support when necessary and within the employee's training and authorization.
Typical Mental Demands
Must be able to deal with stress associated with fast-paced work environment and multi-tasking. Formulate decisions and act upon them. Adapt to changing work situations. Grasp and apply new ideas. Communicate effectively with various personalities at all levels. Maintain confidentiality of all sensitive information.
Hazards/Potential Hazards:
Cleaning chemicals, ergonomic hazards: i.e. static postures, repetitive motion, trip hazards. Exposure to communicable illnesses, bodily fluids, and other biohazards. Potential exposure to aggressive, self-injurious, or unsafe behaviors from individuals supported. Vehicle-related hazards while traveling between locations. Stress related to staffing shortages, urgent operational concerns, and employee performance issues.
This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Duties and responsibilities may be modified or assigned based on the operational needs of the Residential Department and Babcock Center.
