About this role
Job Requirements
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Customer Service Operator
- Receiving service requests by phone and email and registering them in the SAP program - service module
- Generating work orders (service orders) and scheduling work tasks with service engineers (dispatch) and customers (appointment)
- Keeping the database up to date with the IVK installed volume, ensuring the synchronization of information with SAP - service module.
- Customer information about UI/SI. UI/SI logistics preparation
- Permanent collaboration with the Sales, Technical and Commercial Departments within the Siemens Healthineers.
- Reception of installation protocols, data entry into the SAP database - service module and IVK
- Generating EPS reports and sending them to clients
Work Experience
- Higher education completed or in the process of completion
- English knowledge – Advanced
- SAP knowledge represents an advantage
- Organizational capacity
- Excel – Advanced
- Good communication skills.
Benefits
Who we are
Who we are We are a team of more than 74,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work
How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at siemens-healthineers.com