About this role
Administer the joint venture’s Microsoft O365 services, identity, and access to provide secure, reliable collaboration. Resolve service issues and support environment setup and transition with minimal business disruption.
Follow approved technology, security, privacy, compliance, and change standards. Policy, commercial, major design, and risk-acceptance decisions remain with accountable owners.
Working with Ford and Geely to resolve O365 collaboration between JV and parents’ company.
Required Skills and Experience
- Bachelor’s degree in computer science, Information Technology, Engineering, Manufacturing Technology or a related field.
- Clear communication, English (MCER in B2 and above level) , and sufficient Spanish for local support.
Preferred Skills and Experience
- Experience with Intune (device management), Purview (information protection and compliance), Defender for Office 365 (email security), access reviews, retention, or audit support.
- PowerShell scripting, Microsoft 365 reporting, and service-management tools such as ServiceNow or Jira Service Management.
- Joint venture, business separation, or Microsoft 365 migration experience; manufacturing or automotive exposure; relevant Microsoft certifications.
- Enterprise administration experience with Microsoft O365 and Entra ID; practical knowledge of account lifecycle, sign-in security, access controls, secure sharing, and information protection.
- Experience resolving incidents, managing requests and changes, and troubleshooting across user support, identity, device, and network teams. Ability to prepare audit evidence and coordinate corrective actions.
What Success Looks Like
- Secure, reliable services; accurate account and access administration; clear incident ownership and documented resolution.
- Current security controls, support guides, and audit evidence. Timely internal and external audit support, with major gaps escalated and corrective actions tracked to verified resolution.
- Agreed transition milestones delivered without avoidable business disruption.