Store Manager (Lisbon)

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a creative and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.We’re passionate about what we do, and that passion shines through in our work.THE ROLEWe are looking for a dynamic and experienced Store Manager in Lisbon to lead our retail team and drive the commercial performance of our first ever store in Portugal opening in April 2027! You will be responsible for achieving results, developing talent, delivering a premium customer experience, and bringing the ALOHAS brand to life through daily operations and leadership.Contract: permanent, full-time (40 hours a week).YOUR MISSIONLead the businessOwn and drive sales results, KPIs and store profitability.Monitor performance and design action plans to unlock the store’s full potential.Collaborate with HQ to align on strategy, reporting, and retail priorities.Ensure the store reflects ALOHAS’ vision through high standards of operations and service.Inspire and grow your teamLead by example on the shop floor, setting clear goals and motivating your team.Develop, train and coach team members to reach their full potential.Build a strong team culture aligned with ALOHAS values: responsibility, agility and proactivity.Provide regular feedback and play an active role in talent retention.Deliver a best-in-class client experienceEnsure consistent service excellence and personalized interactions with every customer.Use the clienteling tool to build strong client relationships and drive loyalty.Bring the ALOHAS concept to life in-store, communicating our values, product stories and sustainability mission.Support the omnichannel journey, advising clients on purchase, delivery and service options.Ensure operational excellenceOversee stock management, VM execution and in-store animations.Generate reports on store, product and client performance to support decision-making.Contribute to content creation for ALOHAS social media teams when needed (e.g. photos, videos, store visuals).Maintain a high standard of organization, visual presentation and in-store efficiency.Plan staff schedules, manage cash handling and opening/closing procedures, and act as the store’s health and safety contact.Be a key retail voiceActively share feedback and ideas to help shape and improve ALOHAS’ retail strategy.Represent the brand as an ambassador and innovation driver in your market.YOU WILL ROCK AT THIS ROLE IF YOU HAVE...3–5 years’ experience as a Store Manager in premium or fashion retailStrong leadership and team development skillsStrategic vision and ability to turn data into business actionsExcellent communication, problem-solving and decision-making abilitiesProven experience with sales techniques, KPIs and customer service excellenceFamiliarity with CRM and clienteling strategiesPassion for product, people and retail innovationFluent in English and Portuguese (other languages are a plus)Hands-on, agile, responsible and collaborative mindsetBENEFITSA Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respectBe an ambassador of the ALOHAS brand ✨Exclusive Discounts 💯: Your family and friends benefit too!Growth & Happiness 🌈: Constructive feedback, ongoing learning, and support for your professional journeyA Company with Soul:We live and breathe sustainabilityWe support family-life balance, parenthood, gender equality, and diversityReady to shape the future in a premium fashion brand? Join us and leave your mark 🚀About ALOHASLearn more about on-demandDiscover open rolesCheck out our websiteFollow us on Instagram