Head of Government Relations and Security

SEVEN House Holding is the Dubai group behind SEVEN Wellness Club, Gray Wellness Club, You Clinic and The Dose Kitchen. We are growing across the UAE and abroad, and we are looking for a Head of Government Relations and Security to join our team in Dubai.

The role
You will be our single point of contact with Dubai Police, Dubai Municipality, Civil Defence and other government entities across the UAE. You will manage inspections, permits and incidents, and oversee security across all our locations.

Key Responsibilities

Government relations:

1. Act as the single point of contact with Dubai Police, Dubai Municipality, Civil Defence and other government entities across the UAE.
2. Manage inspections, permits, approvals and violations for clubs, clinics and kitchens, and close them within deadline.
3. Build and maintain working relationships with the relevant authorities in every emirate where SEVEN operates.

Incidents:

1. Handle every incident on site: valet accidents, member or guest incidents, theft, damage and emergencies.
2. File police reports and incident reports, and follow each case to closure.
3. Escalate to the Head of Legal any matter with legal or financial exposure, and to the COO any matter affecting operations.

Security:

1. Oversee security staff, guarding contractors and CCTV across all locations.
2. Set security and access control standards, run regular site audits and emergency drills.
3. Protect members, staff and VIP guests, with discretion.

Reporting:
1. Log every case in Asana with status and outcome.
2. Send a monthly report to the COO: open cases, inspections, permits due and incidents

Expectations:
1. Responds to any urgent incident within 1 hour, 7 days a week.
2. Zero permit or licence lapses across UAE locations.
3. Every inspection prepared in advance and every violation closed within deadline.
4. Every incident logged within 24 hours

Requirements

- Retired officer from Dubai Police, the UAE Armed Forces or another government entity
- A strong network across government entities, with real examples of matters you resolved
- Experience leading teams, ideally across several sites
- Fluent Arabic and good English
- Calm, discreet and comfortable in a premium hospitality environment

Benefits

- Competitive Salary, medical insurance, 30 days of annual leave, a company phone and fuel
- Club Access: Full access to SEVEN Wellness Club facilities and classes
- F&B Discount: 50% off all in-house food and beverage items at The Dose by Silvena
- Career Growth: Opportunities to grow across SEVEN’s expanding group of brands
- Supportive Culture: A team-oriented environment that values initiative, professionalism, and well-being