About this role
Key Responsibilities
Daily Administrative SupportAssist with scheduling, meeting arrangements, reminders, document preparation, and other administrative needs.
Task Tracking and Follow ThroughMaintain a tracker of assignments, deadlines, and pending items. Follow up with the relevant team members and keep the Director of CS informed of progress and delays.
Team CoordinationHelp coordinate requests, updates, and deliverables across the teams under the Director of CS. Relay instructions accurately and confirm that action items reach the right people.
Meeting SupportPrepare meeting materials, take clear notes, record action items and owners, and follow up on agreed deadlines.
Reports and Information GatheringCollect team updates, consolidate information into established reporting formats, and check submissions for completeness before presenting them for review.
Documentation and RecordkeepingKeep files, trackers, contact lists, and department documents organized and up to date.
Communication SupportDraft routine messages, reminders, and announcements for review. Flag requests or concerns that require Director of CS' attention.
Other Assigned SupportAssist with special projects and other administrative or coordination tasks related to Director of CS' responsibilities.
Qualifications
Previous experience as a Virtual Assistant, Administrative Assistant, or in a similar support role is preferred.
Good written and verbal English communication skills.
Ability to understand instructions, ask relevant questions, and apply feedback.
Strong organization, attention to detail, and reliable follow through.
Working knowledge of Google Workspace, particularly Gmail, Calendar, Docs, and Sheets.
Comfortable using Discord and learning internal systems.
Able to handle confidential employee, client, and company information with discretion.
Willing to work a schedule aligned with the CS Director and the department’s needs.