Customer Onboarding Engineer Intern (BR)

Welcome to Infraspeak.Our mission is simple: to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system — enabling every stakeholder to Work as One.We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end collaboration across FM teams, processes and assets — with no silos, blind spots or overload.Born in Porto, Portugal, we’re now a global company serving customers in 30+ countries and backed by top investors. But we’re just getting started.- We believe in ownership, collaboration, and meritocracy.- We believe that only great teams build great products — and that includes our customers.- We believe happiness is in the journey, not just the destination.Above all, we are guided by our purpose: to Be a Source of a Good Life — for our customers, our team, and the broader community.We are looking for an intern for our Customer Success Team, to work as a Customer Onboarding Engineer with our amazing LatAm team in our office in Florianópolis, Brazil. What will you do?Administrative tasks (equipment manuals, documentation development, among others)Relationship and onboarding of new clients to the Infraspeak platformSupport work for Customer Success colleaguesKeep learning: constantly acquire new skills and don’t be afraid of trying something new.Who are we looking forAcademic background in Engineer areas: Mechanical, Electrical, and othersGreat knowledge of EnglishUse Excel like a ninja 🥷🏽Passion for teaching, and a positive attitude toward issues and challengesEnergy and enthusiasm for working with clientsHard work ethic and self-starter mentalityAvailability to regularly travelsBe a team member. What do we offer?An internship that will allow you to contact first hand with a fast-growing companyA startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus) 🌎A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from themRegular events to promote knowledge sharing and team engagement.