About this role
System Pavers is growing at a tremendous rate, and we’re looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you’ll be provided with the necessary training and support from our wonderful team and enjoy a robust support system based on our three decades of experience. If you’re focused on building a stable foundation with a company that has a proven track record for success, then you’ve found the right opportunity!
Requirements
Job Responsibilities:
- Handle inbound and outbound customer related phone inquiries and ensure that any questions or issues are resolved promptly, professionally, and thoroughly.
- Schedule appointments between customers and our design consultants.
- Confirm scheduled appointments. • Respond to email correspondence from customers and internal team members
- Stay up to date with all company procedures/ protocol pertaining to the call center
Experience & Skills:
- Customer service/phone presence.
- Ability to type at least 50 WPM. • Problem-solving mentality with ability to remain both calm and positive under pressure.
- Committed to upholding SP team values: Teamwork, Accountability, Positivity, Continuous Improvement, and Integrity.
Benefits
This position is a entry-level, full-time role that offers $16.50/hour + bonus (~$18-$19/hour). We are interested in every qualified candidate who is eligible to work in the United States; however, visa sponsorship is not available for this position.
System Pavers is proud to be an inclusive and equal opportunity employer of a diverse set of individuals and will consider for employment all qualified applicants.