About this role
Title: Transformation Coach (Temporary)
Position Timeframe: November to mid-December
Unit: Atlas HOPE Program
Salary Range: $32.97 to $34.95 per hour (approximately $60,000 to $63,600 annually)
Reports to: Behavioral Health Manager
Status: Full Time; Regular, Non-Exempt
Location: 1074 Washington Avenue, Bronx, NY 10451
Days/Hours: 35 Hours per week, with various shifts available - Monday to Saturday: 9am to 5pm, 10am to 6pm and 11am to 7pm
This position is represented by OPEIU Local 153
Organization Overview:
The Fortune Society, Inc. (Fortune) has been working for over 58 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nations preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.
Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 18,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.
Position Summary:
Atlas HOPE (AH) aims to add to the existing community violence intervention and prevention strategies in New York City by creating a continuum of care for adult men most likely to engage in serious community violence and least likely to receive the supportive services necessary to end cycles of trauma and violence. The AH program aims to meet the economic, emotional, and mental health needs of adult men, ages 25 and older who have had a history of trauma, lived experience with violence, and involvement in the criminal legal system by providing outreach, transitional employment, behavioral health supports delivered primarily through CBI, and coaching and case management.
Under the direction of Fortune, Transformation Coaches are responsible for facilitating cognitive behavioral therapy groups and adhering to the curriculum, program model, philosophies, approaches, manuals, and policies. Transformation Coaches also provide individual coaching, personal development, and supportive case management to participants through a trauma-informed and restorative justice lens while working collaboratively with the outreach partner staff. Transformation Coaches will be excellent problem solvers, comfortable with conflict and facilitating conflict resolution interventions, energetic and flexible, collaborative, and proactive team members who positively and productively support high-risk participants.
Transformation Coaches empower participants to fulfill employment and life goals. Through the facilitation of cognitive behavioral intervention, coaches teach soft skills required to overcome obstacles and further develop soft skills.
The position requires excellent group facilitation skills, extensive understanding of workforce development, and knowledge of the local ecosystem of support services in the community.
Core Competencies
Mission and Fit:
Embodies Fortunes mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortunes core value that none of us should be measured against the worst things we have done.
Attention to Detail:
The Transformation Coaches must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details. Ability to multi-task is preferable.
Collaboration:
The Transformation Coaches must collaborate and coordinate with one another to provide care and support to those who need higher levels of supervision and/or more supportive therapeutic services. Additionally, the Transformation Coaches will need to collaborate with Outreach Workers to effectively support them in managing their case and ensure attention to coordination in care for other services they might be receiving.
Participant Centered:
The Transformation Coaches focus on opportunities to support participants. They have an ability to illustrate the highest level of customer care and empathy while thriving to resolve participant concerns and issues.
Essential Duties and Responsibilities:
- Facilitate cognitive-behavioral group sessions;
- Manage a caseload of approximately 15 participants, serving as their advocate and providing case management;
- Conduct weekly one-on-one coaching sessions, developing individualized plans for participants;
- Review daily feedback and performance reports, identify barriers to participant success in the program, and provide coaching and support to promote attendance, safe behavior, and effective participation in group sessions and transitional employment;
- Participate in collaborative meetings to assess participant progress and plan services;
- Facilitate transitional job orientations;
- Visit participant work sites to understand behaviors in various settings;
- Assess career interests and aptitudes, guiding participants toward suitable employment and training opportunities;
- Lead job readiness activities, including soft skills training, resume preparation, and job search techniques;
- Act as an intermediary between workers and employers to resolve workplace issues and promote retention
- Complete timely and accurate documentation of all services;
- Participate in regular, ongoing professional development opportunities including: trainings, facilitation practice, and receiving ongoing coaching and feedback;
- Other duties as assigned.
Qualifications
Qualifications:
- High school diploma or equivalent required; Associates degree from an accredited college or university in social work, psychology, counseling, human services or education preferred;
- A minimum of 2 years of professional experience training, counseling, providing workforce development services, or instruction;
- Bilingual in Spanish a plus;
- Experience with job readiness and/or cognitive behavioral curricula facilitation including Thinking for a Change, OWDS, ART (Aggression Replacement Training), or similar preferable;
- Skilled communicator who is able to liaise interdepartmentally as well as with community partners and stakeholders;
- Ability to work a flexible schedule;
- Proficiency in Microsoft Office Suite applications, including Excel, Outlook and Office 365;
- Familiarity with the Fair Chance Act a plus;
- Ability to apply skills learned from prior work experience, or formal academic training in a related subject area, to the day-to-day project activities;
- Demonstrated success in being participant-centered, self-motivated with excellent relationship skills;
- Ability to work independently and on a team;
- Experience working with the community in the South Bronx a plus;
- Experience and/or desire to work with a culturally diverse population.
We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.
Travel Requirements: Travel throughout the New York City is required.
Physical Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.