Security Officer

Location: Rifle, CO 81650
Employment Type: Full-Time
Schedule: Friday - Sunday | 12:00 PM - 12:00 AM

Position Overview

Citadel Security USA is looking for a dependable and attentive Unarmed Security Officer to help maintain a safe, orderly, and well-monitored environment at an assigned location in Rifle, Colorado.

This position involves conducting routine patrols, monitoring security systems, managing visitor access, and responding to incidents as they arise. The officer will interact regularly with employees, visitors, client representatives, and fellow security personnel, making professionalism and clear communication essential.

The right candidate will be observant, comfortable working independently, and capable of staying composed while handling routine responsibilities or unexpected situations.

Primary Responsibilities

Patrols & Property Monitoring

- Complete scheduled foot patrols and vehicle patrols when assigned.

- Check hallways, entrances, stairwells, emergency exits, and other designated areas for unusual activity or safety concerns.

- Inspect doors, windows, gates, and equipment to identify signs of damage, unauthorized access, or potential hazards.

- Remain alert to suspicious behavior, policy violations, and conditions requiring attention.

- Report observations promptly and take appropriate action within assigned responsibilities.

Access Control & Visitor Assistance

- Monitor designated entrances and follow established visitor access procedures.

- Verify identification when required and issue visitor badges according to site instructions.

- Maintain accurate records of visitors, employee entries, and departures.

- Provide directions and assistance to individuals entering or navigating the property.

- Communicate professionally with visitors, employees, and authorized representatives.

Incident Response & Communication

- Respond promptly to disturbances, emergencies, suspicious activity, and other reported concerns.

- Notify appropriate personnel or emergency responders when a situation requires additional assistance.

- Follow established emergency procedures and post instructions.

- Provide clear, factual information when reporting incidents or unusual events.

- Maintain communication with other assigned officers and relevant personnel throughout the shift.

Surveillance & Documentation

- Monitor CCTV cameras, alarm notifications, and access control equipment as assigned.

- Recognize and report unusual activity or potential security concerns observed through monitoring systems.

- Complete accurate shift reports, incident reports, and activity logs.

- Record relevant details, including times, observations, and actions taken.

- Use operational applications such as TrackTik, Belfry, or similar platforms to complete required documentation.

Professional Standards

- Follow company policies, assigned post orders, and applicable property rules.

- Protect confidential information and exercise discretion when handling sensitive matters.

- Maintain a professional appearance, courteous attitude, and dependable work habits.

- Work cooperatively with security colleagues, client representatives, and emergency personnel.

Required Qualifications

- High school diploma or GED.

- At least one (1) to two (2) years of professional security experience.

- Ability to communicate clearly and professionally, both verbally and in writing.

- Basic computer skills and the ability to complete electronic reports.

- Ability to follow written instructions, emergency procedures, and established post orders.

- Sound judgment and the ability to remain calm when responding to unexpected situations.

- Strong observation skills and attention to detail.

- Ability to maintain confidentiality and handle sensitive information responsibly.

- Willingness to complete company onboarding and required screening procedures.

Preferred Qualifications

- Two (2) or more years of experience in security, law enforcement, or military service.

- Previous experience with access control, patrol duties, incident reporting, or surveillance systems.

- Familiarity with TrackTik, Belfry, or similar security operations platforms.

- Experience working in an environment that requires regular interaction with visitors, employees, and client representatives.

Screening & Onboarding Requirements

- Must successfully complete a comprehensive background check.

- Must complete a drug screening if required for the assignment.

- Must provide the immunization records required for the assignment.

- Must be willing to receive additional vaccinations if required by the client and applicable law.

- Must successfully complete Citadel Security USA onboarding requirements.

- This is an unarmed position; a firearm license is not required.

Physical & Work Environment Requirements

- Ability to stand and walk for extended periods during a 12-hour shift.

- Ability to conduct indoor and outdoor patrols in varying weather conditions.

- Ability to navigate stairways, elevators, hallways, and emergency exits across multiple floors.

- Ability to respond promptly to incidents and emergency situations.

- Ability to lift or carry items weighing up to approximately 25 pounds.

- Ability to remain attentive while observing surroundings and monitoring security systems.

- Comfortable working in an active environment with frequent interaction with employees, visitors, coworkers, and emergency personnel.

- Availability to work the scheduled Friday, Saturday, and Sunday shifts, with additional hours or holiday coverage when required.

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.