System Performance Supervisor System Performance, Network Operations

Role Description

As we transition our electricity system to a high renewables low carbon system with customers at the centre, we need to maintain operational excellence and ensure security of supply, whilst developing and scaling more flexible demand. Networks have recently re-aligned our SMT structure to focus on Distribution Markets and System Operation (DMSO) capabilities required to meet the recent Energy Demand Strategy (CRU 21/06/2023) and accelerated Climate Action Plan targets.

The System Performance Supervisor will be part of the wider Operations Team with wide ranging responsibility for network performance across all voltage levels. The successful candidate will be expected to be experienced in problem identification and have the necessary skills to deliver complex technical solutions. The position will have extensive interactions throughout the business around the country.

Key Responsibilities

- Manage and coordinate relevant stakeholders associated with DSO Generators such as Wind, Solar and Battery, including pre and post energisation and the production of agreed interface protocols and procedures.

- Distribution Code Compliance Testing of DSO Generators from NDCC as required.

- Interaction with new and existing HV Demand and Generation customers.

- Development of Operational Instructions for generation & demand customers on the Distribution System

- Provide support to MV System Managers regarding MV system performance and MV Centralised Control.

- Programme, maintain and issue of new and existing Cellos

- Management of the Apex platform improvements and updates for stakeholders contact database, restoration guides and control room fault reporting.

- Liaise with the wider DSMO team in a view of improving and expanding on Distribution Market products and provide operational knowledge and guidance where required.

- Investigation, reporting and follow up of nuisance alarms for NDCC.

- Due diligence investigations on all aspects of the system operational performance

- Fault and operational incident investigation

- Carry out Operational Assessments on ESB Networks Operators

- Interaction with EirGrid on system performance and security issues

- Input into Operational and Asset Management policy

- Management of ESB Networks Operational SLA’s with 3rd parties

- Operations briefing and training within ESB Networks

Knowledge, Skills and Experience

Essential

- Minimum of 3 years relevant experience

- Advanced Level 6 Electrical Craft Certificate/A suitable Level 7 or higher qualification in Electrical, Electrical Services, Electronics, Mechanical or other suitable alternative qualification with a sizeable electrical theory content

- Strong knowledge of existing operational policies, procedures and Electrical Safety Rules

- Excellent communication, interpersonal and reporting skills

- Ability to work within a team environment and work with stakeholders across the business.

Desirable

- Knowledge of network assets and standards, substations and protection

- Knowledge of the Distribution Code

- Knowledge of NMS and SCADA NM9 systems

- IT skills (including Microsoft Office applications)

Qualifications

Essential

- A technical qualification or equivalent work experience

- Full clean driving licence

- Advanced Level 6 Electrical Craft Certificate, 3rd Level Qualification or equivalent work experience.

Location

Flexible. However, attendance in Leopardstown Road along with site visits will form part of the role.

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week . All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting to

System Performance Manager, Network Operations

Why Work with Us?

- Opportunity to lead Ireland’s transition to net zero carbon future

- Career development through mentoring and training

- Corporate Social Responsibility Opportunities

- Sports and Social Clubs

- Networking opportunities

- Credit Union

- Generous Pension

- Access to staff well-being programmes

- Generous parental leave entitlements

- Strong values-based and inclusive culture

- Strong commitment to diversity, equity and inclusion

- Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€59,795 - €

Closing Date

17th November 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

- Accountable and Ethical

- Collaborative

- Growing and Adaptive

- Proactive

- Respectful and Supportive

More information available on Our People Promise

Notes

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland / UK prior to commencement of employment.