Multi Functional Info Systems Analyst - Sunnyvale CA / Secret Clearance

Standard Job Description

Multi Functional Info Systems Analyst - Sunnyvale CA / Secret Clearance

Lockheed Martin's IT Experience and Enablement (ITxn) Site Operations is hiring a Multi Functional Info Systems Analyst to support Sunnyvale operations.

What You Will Be Doing:
In this role, you will be a part of the IT support team with a primary focus on supporting customers and network stakeholders. Specifically, you will provide executive support for VPs and above, service desk tasks, computer hardware, software and network support, systems imaging, vulnerability and asset management. Your key responsibilities will include the following:

* Interacting daily with end-users and LM leadership and other stakeholders
* Maintaining and monitoring systems, databases, software, firewalls, and accounts
* Maintaining smooth, secure operation of multi-user computer systems
* Re-imaging, troubleshooting, and account maintenance for laptops
* Regular monitoring of systems/applications for availability and performance
* Providing technical support to Acara technicians

Further Information About This Opportunity:

This role is fully onsite in Sunnyvale CA, and follows a Mon-Fri, 5x8 schedule. It will include some off-shift hours, weekends, and occasional travel based on business requirements. This role also supports a weekly on-call rotation schedule. An active Secret clearance is required to start.

Performs a variety of activities in information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, computer application analysis, software development, systems integration, and related disciplines.

Basic Qualifications

* Working knowledge of IT products and solutions
* Experience with Service Central ticketing system with a focus on queue management
* Experience in Windows 11 client side troubleshooting and resolution with domain joined assets
* Demonstrated ability to interact effectively with VPs and Stakeholders
* Strong customer service and communication skills
* Excellent attention to detail and organizational skills
* Candidates must have an active Secret clearance

Desired Skills

* Familiarity with Lockheed Martin products and processes
* Ability to work Asset Track Inventory Control / Warehouse management
* Knowledge and familiarity with ePO
* Knowledge and familiarity with Splunk
* Working knowledge of applying anti-virus/anti-spyware updates
* Working knowledge of applying vulnerability patches
* Experience with technical procedural documentation
* Experience with Thin clients, VDI solutions
* Network troubleshooting, layer 1 and 2
* Experience Troubleshooting Applications

Pay Information

Full-Time Salary Range: $88100.00 - $163700.00

At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.

The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

* Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
* For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.