About this role
Position objective:
As the Talent Consultant, you will be part of a dynamic Program Management team assigned to specific Guidant Global MSP client(s). You will be empowered to deliver on the flawless execution of the day-to-day functions in conjunction with the Client Sponsor and with the support of a shared Operations team. We are looking for an experienced MSP Professional with incredibly high integrity, an inquisitive mind and a passion for customer service excellence that will positively contribute to the success of multiple clients.
Commitment to our culture, values, and behaviors:
Achievement of the position objectives and key responsibilities is attained by:
- Fostering collaboration and building strong connections that drive Vertage’s strategy and initiatives forward.
- Championing respect and inclusion, ensuring every interaction reflects our commitment to equal opportunity and a positive workplace culture.
- Acting responsibly and with integrity, prioritizing the safety and well-being of yourself, others, the environment and our company.
Key responsibilities:
- Utilize your staffing industry experience to manage the staffing process for an exclusive client, including defining new requisitions, screening submitted resumes, coordinating the interview process, and overseeing the on-boarding process.
- Partner directly with hiring managers and outside staffing agencies, maintaining consistent communication and updates as a liaison between both parties.
- Apply the contractual terms, ensuring compliance with the client and suppliers while managing pricing, vendor neutrality, assignment duration, invoicing, and reporting.
- Provide VMS and program training to client hiring managers and outside staffing partners.
- Exhibit issue resolution by responding to requests with a strong sense of urgency.
- Execute administrative tasks, including reporting, resume shortlisting, assignment tracking, and invoice approvals.
- Lead weekly status calls with Suppliers.
Work knowledge and attributes:
Knowledge of:
- Staffing Industry and/or Managed Service Provider (MSP) model.
- IT recruiting and/or supporting IT staffing initiatives as an MSP partner.
- Fieldglass Vendor Management System experience preferred.
Ability to:
- Communicate effectively.
- Prioritize multiple tasks and demonstrate proper time management.
- Problem solve and present recommendations to internal and external clients.
- Negotiate pay rates effectively.
- Ability to translate communicate requirements to generate specific report requests.
- Work independently without direct supervision.
- Minimum of 2 years' experience in the Staffing industry - preferably in Account Management, Managed Service Provider, or related experience.
Workplace Health, Safety, and Environmental Compliance:
At Vertage, it is our moral obligation to safeguard each other, our customers, our temporary workforce and the environment by operating an injury-free, healthy workplace that minimizes our environmental impact.
Vertage is committed to providing a safe and secure working environment to all employees and promote best practices.
You will meet our HSE obligations by committing to:
- Seek to prevent injury to any employee, customer, worker, or contractor.
- Actively participating and completing compliance training as required.
- Consider the safety implications of decisions.
This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not a contractual document. This document may be amended to meet the changing needs of the business.