About this role

The Application Systems Analyst is responsible for analyzing, designing, implementing, and maintaining software applications and systems to support business operations. This role serves as a liaison between business units and IT, ensuring that technology solutions meet business needs and align with organizational goals.

- Provide daily operational support promptly at all levels. Monitor application performance and troubleshoot issues to ensure optimal functionality.
- Identify the root cause of the issue in multiple-vendor support scenarios and suggest a quick workaround for operational continuity if possible.
- Provide Business Management Report implementation and support. Provide scheduled recurrent business reports to managers and staff members. Scripting for the daily operation process, automation, and BI reports.
- Evaluate existing business applications and processes to identify inefficiencies and areas for improvement. Analyze data and workflows to recommend process enhancements and automation opportunities.
- Lead or support application implementation projects, including configuration, testing, training, and post-deployment support.
- Serve as a liaison between business units and IT, ensuring clear communication and alignment of priorities.
- Maintain documentation for system configurations, processes, and user guides.
- Stay current with emerging technologies and industry trends to propose innovative solutions.
- Perform data maintenance, tools add-ons, and on-demand tasks in the core business application.

Required:

- Bachelor's degree in Healthcare Administration, Public Health, Mathematics, Healthcare Informatics, Computer Science or related field
• Excellent communication, problem-solving, and project management skills. • Ability to work independently and collaboratively in a fast-paced environment. • Strong understanding of business process analysis and improvement methodologies. • Knowledge of SQL, reporting tools, or scripting languages.