About this role
Here are some tasks you can expect to complete on a daily basis:
- Provide administrative support to the Director of Sales and Sales Managers.
- Generate and distribute sales reports, proposals, contracts, and statistical analyses.
- Coordinate with hotel operations teams to ensure seamless execution of group stays, meetings, and special events.
- Respond to client inquiries, phone calls, emails, and requests for proposals in a timely manner.
- Meet with clients and conduct tours of the hotel, guest rooms, meeting spaces, and banquet facilities.
- Assist with group room blocks, rooming lists, reservations, and special requests.
- Maintain accurate sales records, client information, and booking details.
- Assist with preparing group resumes, Banquet Event Orders (BEOs), and other event-related documents.
- Support the Sales Team with prospecting, lead follow-ups, and the identification of new business opportunities.
- Build and maintain positive relationships with clients to encourage repeat business.
- Communicate important group and event details to the Front Office, Housekeeping, Food & Beverage, and other departments.
- Assist with coordinating sales meetings, client appointments, and special events.
- Ensure all sales activities are organized, accurate, and completed within established deadlines.
- Perform additional duties as assigned by hotel management.
Where Youve Been:
You have at least 2 years of sales, administrative, or customer service experience. Previous experience as a Sales Coordinator or in the hotel industry is a plus but not required.
You are highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Proficiency in Microsoft Office, including Word, Excel, and Outlook, is required. Strong written and verbal communication skills, a positive attitude, and a passion for hospitality are essential.
Most importantly, you enjoy working with people, building relationships, and contributing to a team's success!
When Youre Here:
Be prepared to accommodate varying schedules, including occasional nights, weekends, and holidays, as needed.
But wait, there's a great upside! In exchange for your flexibility and dedication, we offer competitive pay, hotel and food and beverage discounts, and the opportunity to be part of a growing, anything-but-standard hotel company.
If you're motivated, organized, and passionate about hospitality, we'd love to have you on our team! Apply today!