About this role
Kayser Chevrolet Buick GMC -Janesville $55k-$95K annually, or more!
Apply on-line today
WE HAVE AN IMMEDIATE OPENING
Join our team at Kayser Janesville Chevrolet Buick GMC as a Service Advisor, where you will be the vital link between our customers and our service department. In this role, you will facilitate communication, provide exceptional customer service, and ensure a smooth and efficient service experience for our valued clients in Janesville, WI.
Responsibilities
- Greet customers promptly and courteously, addressing their service needs.
- Provide accurate estimates and explanations of vehicle repairs and maintenance.
- Coordinate with technicians to ensure timely and quality service delivery.
- Maintain detailed records of customer interactions and vehicle service histories.
- Follow up with customers on service status and post-service satisfaction.
- Manage appointment scheduling and work with parts department to order necessary supplies.
- Promote additional services or products to enhance customer satisfaction and dealership revenue.
Requirements
- High school diploma or equivalent; technical or automotive training preferred.
- Previous experience in a customer service or automotive service advisor role is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to handle multiple tasks efficiently and work well under pressure.
- Familiarity with automotive terminology and repair processes preferred.
- Proficiency with computers and dealership management software.
Benefits
- Competitive salary ranging from $55,000.00 to $95,000.00 per year, paid bi-weekly.
- Health, dental, and vision insurance options.
- Retirement plan and employee assistance programs.
- Paid time off and holiday pay.
- Employee discounts on vehicles and service.
- Opportunities for career growth and professional development.
About the Company
Kayser Janesville Chevrolet Buick GMC is a trusted automotive dealership located in Janesville, WI, committed to delivering exceptional service and quality vehicles to our community. We pride ourselves on our customer-first approach and our knowledgeable, dedicated team that strives to exceed expectations. Join us and be part of a company that values integrity, teamwork, and excellence.