Principal Technical Program Manager

<b>Overview</b><br><div dir="ltr"><p>The Principal Technical Program Manager leads high-impact, cross-organizational programs that strengthen customer trust across security, compliance, privacy, quality, resilience, and responsible AI. This role translates complex technical and regulatory obligations into prioritized roadmaps, durable operating mechanisms, and measurable engineering outcomes. The TPM partners with engineering, product, security, legal, compliance, data, and operations leaders to reduce systemic risk, improve execution predictability, and embed trust into products and platforms by default.</p><p>The role also drives the strategy and adoption of agentic tools and automation that reduce engineering toil, accelerate remediation, prevent regression, and improve the quality and visibility of trust-related work. Success requires moving fluidly between long-range strategy, technical problem definition, hands-on program execution, executive communication, and day-to-day issue resolution.</p><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p></div><br><br><b>Responsibilities</b><br><div dir="ltr"><ul><li><p>Define the strategy, program architecture, goals, success criteria, and multi-semester roadmap for large, complex trust, security, compliance, and AI-accelerating automation programs.</p></li><li><p>Translate security, regulatory, quality, privacy, resilience, and responsible AI obligations into clear engineering requirements, prioritized backlogs, implementation plans, and accountable operating rhythms.</p></li><li><p>Lead end-to-end execution across multiple feature areas and organizations, including dependency management, schedules, pilots, staged rollouts, governance, risk mitigation, and executive escalation.</p></li><li><p>Partner with engineering and subject-matter experts to design scalable technical solutions, validate use cases, identify gaps, and make data-informed recommendations under ambiguity.</p></li><li><p>Establish metrics and telemetry that measure adoption, remediation effectiveness, engineering toil, regression, reliability, and business impact; use insights to drive continuous improvement.</p></li><li><p>Drive critical governed-program execution by tracking progress, resolving systemic blockers, improving accountability, and sustaining performance against defined targets.</p></li><li><p>Lead the development and adoption of agentic tools, skills, automation frameworks, and AI-ready guidance that simplify or automate compliance and security remediation.</p></li><li><p>Create repeatable playbooks, onboarding guides, training, communications, and support models that enable engineering teams and champions to adopt new processes and tools with minimal friction.</p></li><li><p>Build strong cross-organizational partnerships across product, engineering, security, compliance, legal, operations, and platform teams; influence decisions and secure alignment without relying on direct authority.</p></li><li><p>Communicate program status, decisions, risks, tradeoffs, outcomes, and asks to executives and broad stakeholder audiences through concise written updates, reviews, and operating forums.</p></li><li><p>Triage emerging issues, analyze technical and process failures, coordinate owners, and drive problems through resolution while identifying durable fixes that prevent recurrence.</p></li><li><p>Model Microsoft culture and values, mentor partners and program managers, and raise the quality bar for program management, technical clarity, and accountable execution.</p></li></ul></div><br><br><b>Qualifications</b><br><h3><span style="font-size: 12.0pt;">Required Qualifications:</span></h3><div><ul><li>Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development<ul><li>OR equivalent experience.</li></ul></li></ul></div><div><p><strong>Other Requirements:</strong></p><p>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:</p><ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul><h3><span style="font-size: 12.0pt;">Preferred Qualifications:</span></h3><div><ul><li>Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development<ul><li>OR equivalent experience.</li></ul></li><li>5+ years of experience managing cross-functional and/or cross-team projects.</li><li>1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).</li><li>Demonstrated experience translating ambiguous business, security, compliance, or regulatory needs into clear technical requirements, roadmaps, success criteria, and execution plans.</li><li>Experience leading programs across security, compliance, privacy, risk, reliability, quality, responsible AI, or other trust-related engineering domains.</li><li>Experience defining and using metrics, dashboards, telemetry, or analytical queries to assess program health, prioritize work, identify systemic issues, and guide executive decisions.</li><li>Proven ability to influence engineering and business leaders, drive accountability, resolve conflicts, and align teams across organizational boundaries without direct authority.</li><li>Solid written and verbal communication skills, including experience producing executive-ready plans, requirements, decision documents, status updates, and technical guidance.</li><li>Working knowledge of modern software engineering lifecycles, cloud services, source control, issue tracking, operational readiness, and secure development practices.</li><li>Ability to manage multiple high-priority programs simultaneously, make sound decisions with incomplete information, and move between strategic planning and tactical execution.</li><li>Ability to meet Microsoft, customer, and government security-screening requirements associated with the role.</li><li>Deep experience with Microsoft security and engineering systems such as S360, Service Tree, Kusto, Azure DevOps, GitHub, Power BI, incident management, or comparable enterprise platforms.</li><li>Experience designing or operationalizing AI agents, copilots, automation frameworks, evaluation systems, or telemetry for AI-assisted engineering workflows.</li><li>Experience reading code, reviewing technical designs, partnering on architecture, or creating technical demonstrations and implementation guidance.</li><li>Subject-matter expertise in one or more areas such as security operations, vulnerability management, compliance engineering, cloud governance, responsible AI, privacy, resilience, or regulated and sovereign cloud environments.</li><li>Experience building scalable operating models, governed programs, playbooks, champion communities, training programs, or organizational change and adoption strategies.</li><li>Advanced analytical capability using Kusto Query Language, SQL, Power BI, or comparable tools to create actionable program insights and automated reporting.</li><li>Track record of influencing senior leadership, shaping investment priorities, securing cross-team commitments, and delivering durable outcomes in a highly matrixed organization.</li></ul><div dir="ltr">#CAP #Agent365 #A365</div></div></div> <br><br><p>Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. </p><p></p> <p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br><a href="https://careers.microsoft.com/us/en/us-corporate-pay">https://careers.microsoft.com/us/en/us-corporate-pay</a></p><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>