About this role
Job Purpose
The Cashier/Valet at SELIG PARKING is responsible for providing exceptional customer service while safely parking and retrieving vehicles and accurately processing parking transactions. This role supports the daily operations of the parking facility by ensuring a positive guest experience, maintaining efficient traffic flow, and handling financial transactions with accuracy and integrity.
Key Responsibilities
- Greet customers in a professional, friendly, and courteous manner upon arrival and departure.
- Safely and efficiently park and retrieve customer vehicles while following all company safety procedures.
- Process customer payments for parking services using cash, credit, debit, and other accepted payment methods.
- Ensure all transactions are recorded accurately and receipts are issued promptly.
- Maintain a clean, organized, and professional cashier station, valet stand, and work area.
- Assist customers with directions, parking information, and general inquiries.
- Inspect vehicles upon arrival and departure, documenting any pre-existing damage according to company procedures.
- Balance the cash drawer at the end of each shift and assist with preparing daily financial reports.
- Monitor parking areas and facility access points to help maintain a safe and secure environment.
- Communicate effectively with coworkers and supervisors to ensure smooth traffic flow and efficient operations.
- Adhere to all company policies, procedures, and cash-handling standards.
- Report accidents, customer concerns, equipment malfunctions, discrepancies, or suspicious activities to management immediately.
- Assist with maintaining cleanliness and organization throughout the parking facility.
- Perform other duties as assigned to support operational needs.
Qualifications
Required Education:
- High school diploma or equivalent.
Required Experience:
- Previous experience in a cashier or customer service role, preferably in a parking or retail environment.
- Experience handling cash transactions and using point-of-sale systems.
Required Skills and Abilities:
- Strong numerical aptitude and attention to detail for accurate cash handling and transaction processing.
- Excellent communication and interpersonal skills to effectively interact with customers and address their inquiries or concerns.
- Ability to work independently and efficiently in a fast-paced environment, maintaining a high level of customer service.
- Basic computer skills for operating payment systems and processing transactions.
- Dependability and punctuality, with a strong sense of responsibility and integrity in handling financial transactions.