Director Imaging Operations Asia

This role is for one of our clients
 
Industry: Software Development
Seniority level: Mid-Senior level
 
Experience: 7+ yrs
Location: Bengaluru
Job Type: Full-time

We are seeking an experienced Director of Imaging Operations – Asia to lead and manage the Imaging Operations (iOPs) department, with a primary focus on the Clinical Trials Imaging Specialists (CTIS) team across Asia and other regions as required. The role will be responsible for leading, mentoring, and developing a high-performing team of radiology technologists while ensuring operational excellence, regulatory compliance, and adherence to quality management standards.
The ideal candidate will bring extensive experience in clinical research operations and the imaging Contract Research Organization (CRO) industry, along with strong expertise in CT, MRI, and/or PET imaging. This individual will drive departmental strategy, optimize imaging systems and workflows, strengthen team capabilities, and support the successful delivery of clinical imaging services throughout the clinical trial lifecycle.
Requirements
Key Responsibilities
Contribute to the strategic direction of the Imaging Operations and CTIS departments, including defining annual goals, objectives, and growth initiatives.
Lead, mentor, and develop the CTIS team, fostering a collaborative, accountable, and high-performance work environment.
Drive the enhancement and optimization of imaging systems, including Medidata, PACS, OsiriX, and Clindex, while exploring opportunities to integrate AI into operational workflows in collaboration with AI leadership.
Review and improve departmental processes, procedures, training programs, support structures, and performance standards to strengthen efficiency and compliance.
Oversee imaging operations across the complete clinical trial lifecycle, from work orders and study startup through study conduct and closure.
Develop and maintain robust operational procedures, including study-specific processes, training protocols, and verification mechanisms.
Establish effective day-to-day oversight, ensuring consistent adherence to procedures, timely issue escalation, and appropriate support for team members.
Periodically assess the suitability of operational procedures and monitor staff compliance with established standards.
Identify staffing and supervisory requirements, support recruitment, and provide coaching, mentoring, and professional development opportunities.
Optimize departmental structure and workplace practices to attract, retain, and develop qualified professionals.
Coordinate with internal departments and project teams to ensure effective resource allocation, priority planning, project execution, and communication.
Manage departmental compliance with applicable regulations, accreditation requirements, and regulatory agency guidance.
Collaborate with Project Managers and Project Coordinators to support cross-functional deliverables and operational requirements.
Work with Finance and executive management to forecast and track work order revenue and expenses, maximize revenue, and manage operational costs.
Represent Imaging Operations in client meetings, presentations, audits, and inspections as required.
Ensure accurate and timely study status reporting to clients and management.
Perform additional responsibilities as required to support departmental and organizational objectives.
Education and Experience
Master's degree or equivalent qualification, preferably in Business Administration, Healthcare Management, Life Sciences, or a related field.
Certification or qualification as a Radiology Technologist.
Demonstrated expertise in CT imaging, with experience in MRI and/or PET imaging.
Minimum of 8 years of experience in clinical research operations, including leadership responsibilities.
Minimum of 6 years of experience in the imaging CRO industry.
Must-Have Skills
Radiology Technology
CT Imaging
Oncology
Clinical Research Operations
Imaging Operations Management
Team Leadership and Development
Regulatory Compliance and Quality Management
Clinical Trial Imaging Workflows
Good-to-Have Skills
MRI Imaging
PET Imaging
Imaging Systems and PACS
Medidata, OsiriX, and Clindex
AI Integration in Clinical Workflows
Clinical Trial Management Systems
Image Transmission, Processing, and Analysis
Required Competencies
Excellent written and verbal communication skills in English.
Strong strategic and tactical thinking, with the ability to translate departmental objectives into operational outcomes.
Exceptional attention to detail and a consistent commitment to quality, accuracy, and procedural compliance.
Ability to understand complex clinical research protocols and operate effectively within a regulated clinical research environment.
Strong coaching, mentoring, and people-development capabilities.
Ability to manage projects and collaborate with diverse teams and stakeholders across departments and regions.
Service-oriented, flexible, and proactive approach to addressing internal and client requirements.
Excellent prioritization, multitasking, time management, and organizational skills.
Ability to work effectively under pressure in a dynamic and complex business environment.
Self-motivated, adaptable, and capable of quickly understanding and implementing new operational requirements.
High ethical standards and the ability to maintain strict confidentiality of sensitive information and records.
Proficiency in Microsoft Office, internet applications, imaging technologies, and clinical trial management systems.
Strong ownership, accountability, problem-solving abilities, and a positive, results-driven attitude.
Team Values and Culture
The role requires a strong commitment to advancing patient care through medical imaging and supporting clinical research that improves the lives of patients, particularly those affected by cancer. The successful candidate will demonstrate integrity, accountability, intellectual curiosity, collaboration, and a consistent commitment to excellence.
They should be comfortable working within a dynamic global team, supporting colleagues, solving complex problems, meeting deadlines, and continuously improving operational practices. Quality, ethical conduct, teamwork, and patient-focused outcomes must remain central to all activities.
Physical Requirements
The position regularly involves using hands and fingers to handle or feel objects, reaching with hands and arms, and communicating through speaking and listening. The employee will frequently be required to sit. The role also requires the visual capabilities necessary to perform imaging operations-related responsibilities.