Senior Active Directory Engineer, Vice President

Citi’s Chief Information Security Office - Global Identity and Access Management - Active Directory team is looking for an experienced Active Directory Engineer to join their team in Singapore. In this role, you will be responsible for the managing multi-domain, multi-regional Active Directory services, multiple global azure tenants, driving infrastructure migrations, and coordinating tech refresh projects.

The ideal candidate will have a strong background in Active Directory (AD) and Azure AD, excellent problem-solving skills, and experience with migration and deployment projects. Candidate should be a self-starter and should be able to work in a well-defined team structure as well as independently with minimal supervision. Candidate should have a good command of English and possess strong oral and written business communication skills. Candidate should be a fast-learner and should be able to work well under pressure and competing priorities.

As the Senior Active Directory Engineer, you will be working to bring multiple groups together and managing projects to drive Citi forward in all these areas:

·        Monitoring, maintenance and support of Microsoft Windows AD servers; ensuring that global standards are maintained.

·        Resolution of customer incident tickets relating to services supported within defined timeframes.

·        Work on troubleshooting and resolving complex problems. Performing application setup and integration, diagnosing issues with applications running on servers or in microservices

·        Host cross platform and cross organization calls to get stakeholders involved and drive inclusion.

·        Provide on call support for the Global AD Infrastructure.

·        Identification, analysis, ownership and resolution of repeat incidents leading to permanent resolution.

·        Work with OnPrem Engineering & Azure engineering architects to help Plan, build, integrate, administer, and support on-prem and multiple cloud-based platforms.

·        Delivery of work packages assigned to the group by central project managers, and of tasks assigned by the group manager.

·        Identify opportunities for continuous process improvements to existing processes, or definition of new processes/procedures and updating documentation as necessary.

·        Risk and Compliance – Partner closely with OS Operation and Risk teams to build systemic process that help maintain Citi’s system desired state and enforce compliance.​

Requirements:

·        The ideal candidate will also have prior experience in Active Directory operations and multi-team technical leadership for large complex environments.

·        Expert level knowledge of Microsoft On-Prem and Azure AD, Exchange, Windows Server OS (2016, 2019, 2022), and good understanding with SCCM and SCOM.

·        Interface with various multi-regional internationally diverse teams and guide them to a common goal to archive success.

·        Willingness to learn new technologies & concepts; while being ready to dive deep into complex problems

·        Capable of designing, deploying and supporting complex solutions.

·        Must be able effectively communicate with the senior management, customers and end-users.

·        Demonstrated ability to engage in senior level technology decision maker discussions

·        A passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

Ideally the candidate will also have these core competencies:

·        Solid understanding of Citi Microsoft tool sets and operational control.

·        Ability to communicate across perceived organizational boundaries and break down silos to achieve global synergy.

·        Ability to lead multi-faceted groups to a common goal.

·        Extensive experience with Service Now for Changes and Incidents

·        Ability to interpret large reports and plan related actions needed.

·        Balance tactical and strategic goals into a stable and manageable operational framework.

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## Job Family Group:
Technology
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## Job Family:
Information Security
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## Time Type:
Full time
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## Most Relevant Skills
Please see the requirements listed above.
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## Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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