Technical Architect, w. Loyalty

Define and maintain the architectural frameworks/patterns, processes, standards, and guidelines related to systems, business, or data architecture.

Translate business requirements into system qualities and repeatable design strategies and patterns, such as adaptability, scalability, availability, and security.

Lead and guide the technical team in the development of project architectures, ensuring consistency with the initial design.

Evaluate and select appropriate software or hardware and suggest integration methods.

Oversee progress of the development team to ensure consistency with initial design and adherence to architectural standards.

Provide technical leadership and support to software development teams.

Conduct code reviews and provide critical guidance in system design and troubleshooting.

Stay abreast of emerging technologies and new design approaches; provide guidance on their adoption within the organization.

Collaborate with project managers and other staff members to develop budgets and timelines for solutions.

Assess the business impact that certain technical choices may have on a client's business processes.

Lead and mentor a team of developers and architects, providing guidance and support to ensure effective solution delivery.

Facilitate team meetings and ensure clear communication of project goals and progress.

Coordinate team efforts to align with project timelines and business objectives.

Conduct performance evaluations and provide constructive feedback to team members.

Offer career guidance and support professional development for direct reports, helping them achieve their career goals.

Requirements

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Proven experience as a Technical Architect or similar role in IT or software consulting.
Hands-on experience with software development and documentation.
Familiarity with software deployment and project lifecycle management.
Mandatory experience with Salesforce Loyalty Cloud (Salesforce Loyalty Management), including implementation, configuration, and support of loyalty programs.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
Ability to translate complex technical information into understandable terms for non-technical clients.
Strong organizational skills with the ability to manage multiple clients or projects simultaneously.