Business Analyst Middle [Antifraud, Mexico]

We’re looking for a Business Analyst to join our Risk Monitoring team. The team develops and enhances real-time monitoring and decisioning that protects our clients and the bank by detecting suspicious behavior across Fraud and AML/KYT use-cases. We build risk controls, alerting and investigation workflows, and continuously improve control effectiveness using data, feedback from operations, and product signals.

Challenges that await you

- Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout

- Facilitating communication between engineering, data/ML, risk operations (Fraud/AML), and product to ensure alignment on monitoring roadmap and control design

- Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution

- Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes

- Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity

What makes you a great fit

- Basic SQL proficiency (data validation, exploratory analysis, alert quality checks)

- Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)

- Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows)

- Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes

- Experience in cross-team collaboration and stakeholder management

- Experience with BPMN/UML/DFD (or similar) to visualize processes, decision points, and data flows

- B2 or higher English level for effective communication with an international team

Your bonus skills

- Experience with BI tools (Superset, Tableau, etc.) for dashboards, monitoring, and KPI design

- Understanding of APIs and event streaming (Kafka or similar)

- Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics

Our ways of working:

- Innovative Spirit: A commitment to creativity and groundbreaking solutions

- Honest Feedback: valuing open, transparent communication

- Supportive Team: a strong, collaborative community

- Celebrating Achievements: recognizing our wins together

- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

- Relocation support to Mexico with assistance for the employee and their family

- Flexible work from our office or hybrid

- Healthcare Coverage

- Education Budget: Language lessons, professional training and certifications

- Wellness Budget: Mental health and fitness activity reimbursements

- Vacation policy: 20 days of annual leave and paid sick leave