System Analyst, IT AMI Implementation Technology

The Advanced Metering Infrastructure (AMI) Systems Analyst will function as the technical lead for the implementation and support of the AMI platform, which includes Meter Asset Management (MAM) and ProField Encore (PFE). This role is critical since it requires a thorough understanding of AMI technologies, including networking, system and application software. This well-rounded individual will work with various Information Technology teams to ensure that system testing is conducted in an effective manner and that all customers throughout the company are receiving the appropriate information to perform their work and in a timely manner. Another critical role is the capacity planning for the entire required infrastructure, which will need to be planned for and implemented across five years. A cost-effective approach will be required to ensure that technologies are current, and the project remains within budget.

The Systems Analyst will be working cross functionally with various Information Resources support teams as well as customers throughout the company to continuously improve systems performance and adhere to corporate computing security requirements.

The Systems Analyst will be the product owner for the AMI IT team and will at times be asked to participate in all areas of the project including working closely with various AMI and Information Resources teams.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Required Education/Experience
- Bachelor's Degree and two (2) years of experience in an Information Technology (IT) related field or
- Associate's Degree and four (4) years of experience in an Information Technology (IT) related field

Preferred Education/Experience
- Bachelor's Degree in Information Technology or Engineering and two (2) years of experience in an Information Technology (IT) related field

Relevant Work Experience
- Knowledge of application support, troubleshooting and debugging, required.
- Exposure to systems design across one or more platforms and supporting future integrations of these systems, required.
- Understanding of Waterfall, Agile or other rapid application development methods, required.
- Experience with technical documentation and communication to IT and business groups, required.
- Managing and prioritizing product backlogs based on stakeholder feedback and project needs, planning Sprint release cycles to support continuous delivery, and ensuring product development delivers stakeholder value. Experience collaborating with end users, business executives, partners, and development teams is required.
- Exposure to methods relating to application design, software development, and automated testing, preferred.
- Experience supporting a large infrastructure of systems, preferred.
- Experience with SQL or other query tools, Azure DevOps and Python, preferred.
- Exposure to Grafana and dashboards created by IT, preferred.
- Has a strong sense of ownership and is not afraid to speak up, preferred.
- Someone collaborative, curious, empathetic, open-minded, innovative, preferred.

Skills and Abilities
- Strong written and verbal communication skills
- Demonstrated problem solving skills
- Well organized, detail oriented and flexible to handle multiple assignments
- Possesses strong technical aptitude
- Performs work independently with minimal supervision
- Effective leadership skills
- Demonstrated analytical skills

Licenses and Certifications
- Driver's License Required

Physical Demands
- Sit or stand to answer a phone for the duration of the workday
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
- Ability to read small print and symbols

Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Must be able and willing to work overtime and travel within Company service territory, as needed.
- Must be flexible with work hours, be on call and respond to emergencies.