Head of Theatrical Operations

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

## Your Purpose

We are excited to be hiring for a Head of Theatrical Operations. In this role, you will lead the planning, coordination, and delivery of theatrical operations across MSC Creative Studios and the MSC Cruises and Explora Journeys fleets. Connecting shipboard entertainment leaders, studio teams and headquarters operations managers, you will ensure productions are delivered on time, within budget, and aligned with artistic and business objectives.

## Your Impact

- Leads theatrical operations across the fleet & MSC Creative Studios.
- Connects shipboard, headquarters and studio teams.
- Oversees installations, changeovers, rehearsals and readiness.
- Coordinates delivery with internal teams and suppliers.
- Manages travel, accommodation & production logistics.
- Oversees contracts, compliance, visas and onboarding.
- Partners with Procurement and Legal on supplier agreements.
- Streamlines processes to improve efficiency and reduce risk.
- Manages production, logistics and studio budgets.
- Coordinates forecasting and cost control with Finance.
- Ensures suppliers meet service, quality and budget commitments.
- Supports artistic maintenance and production updates.

## Your Journey so far

- Bachelor's degree in Business Management, Arts Administration, Entertainment/Theatre Management.
- Significant leadership experience (8+ years) in theatrical operations, entertainment operations, live production management, cruise entertainment, theme parks, resorts, or comparable large-scale entertainment environments.
- Proven experience managing complex schedules, budgets, stakeholders, & operational projects.
- Demonstrated success coordinating cross-functional teams & managing third-party vendor relationships.
- Experience overseeing contracting, onboarding, compliance, and operational readiness processes.
- Strong financial acumen with experience managing operational and project budgets.

## Your Essentials

- Existing right to live and work in the UK
- Strong leadership & people-management skills.
- Excellent project management and organizational abilities.
- Exceptional communication and stakeholder-management skills.
- Financial acumen and budget management experience.
- Budget Management & Financial Planning
- Vendor & Contract Management
- Operational Readiness & Execution
- Legal & Compliance Coordination
- Ability to manage multiple priorities in a fast-paced global environment.
- Strong problem-solving and decision-making capabilities.
- Willingness and ability to travel internationally and visit vessels regularly.
- Computer literate (Microsoft Office and related tools).
- Proficiency in Business English, Italian is advantageous.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!