COLLISION SHOP ASSISTANT

RON MARHOFER AUTO FAMILY
Feel The Difference

Collision Shop Assistant

Job Title
Collision Shop Assistant
Department
Collision Center

Location

Ron Marhofer Collision Cuyahoga Falls, OH

Reports To
Collision Manager / Shop Foreman

Employment Type
Full-Time
FLSA Status
Non-Exempt (Hourly)

Pay Rate
$20.00 per hour
Travel
Local driving between
stores, vendors, and
customers

COMPANY OVERVIEW
At the Ron Marhofer Auto Family, we have proudly served Northeast Ohio since 1919 as a family-owned dealership
group committed to delivering world-class experiences to both our guests and our team members. Five core values
guide everything we do:
World-Class Experience
Commitment to Excellence
Teamwork
Trust & Respect for the Individual
Continuous Improvement
We believe our success begins with our people. Our collision team plays a critical role in returning guests to the road
with safe, high-quality repairs while maintaining a clean, safe, and productive work environment.

POSITION SUMMARY
The Collision Shop Assistant keeps Ron Marhofer Collision clean, organized, and moving. This hands-on support role
handles vehicle movement, shop cleanliness, parts and sublet logistics, and customer shuttle driving so that body and
paint technicians can stay focused on repairs. The ideal candidate is dependable, safety-minded, and team-focused,
with a strong sense of urgency and a willingness to help wherever needed.

ESSENTIAL DUTIES & RESPONSIBILITIES
Vehicle Movement
Safely drive and move vehicles between Ron Marhofer stores, wash bays, paint booths, frame and prep areas,
and technician stalls
Stage vehicles in and out of the shop to keep repair flow on schedule, as directed by the Shop Foreman
Transport vehicles to and from sublet vendors (alignment, glass, mechanical, upholstery, detail, etc.) for
additional repairs, and return them to the shop
Perform post-repair road tests when directed by the Shop Foreman
Conduct a walk-around before and after every move and report any new damage, warning lights, or concerns
immediately

Cleanliness & Shop Upkeep
Wash vehicle exteriors and vacuum interiors, including post-repair clean-up before guest delivery
Sweep shop floors and keep walkways, bays, and common areas clear and hazard-free
Empty trash cans throughout the shop and dispose of waste properly
Remove clutter from technician stalls and clear scrap parts, panels, glass, and packaging out of the shop
Stock shelves and shop supplies, and keep storage areas organized
Maintain daily cleanliness standards across the entire collision center

Shuttle Driving & Guest Support
Occasionally drive guests to and from their homes or workplaces while their vehicles are being repaired
Represent the Ron Marhofer Auto Family with a courteous, professional, and on-time shuttle experience
Keep shuttle vehicles clean, fueled, and ready for use
Technician Support & Shop Flow
Act as a parts runner between the parts department, receiving area, and technicians
Help unload, check in, and stage incoming parts for repair orders
Assist technicians with simple, non-technical tasks as directed (e.g., removing protective coverings, gathering
materials)
Check in with the Shop Foreman when tasks are complete and ask how else to help

Safety & Additional Responsibilities
Follow all dealership safety, environmental, and hazardous-waste policies and procedures
Wear required personal protective equipment (PPE) in shop and paint areas
Stay aware of shop priorities and adjust support accordingly
Perform other related duties as assigned to support the efficient operation of the shop

Qualifications

KEY COMPETENCIES
Approachability: Willing to help every team member and contribute to a collaborative shop; maintains a "How 
can I help?" attitude.
Process Orientation: Follows shop procedures and safety standards; spots ways to improve cleanliness, 
organization, and workflow.
Sense of Urgency: Responds quickly to technician and shop needs; takes initiative to keep vehicles and work 
moving.
Safe Driving & Care: Treats every guest vehicle as if it were their own; drives cautiously on the lot and on the 
road.

QUALIFICATIONS
High school diploma or equivalent preferred
Previous automotive shop, collision, or dealership experience preferred
Valid driver's license with a driving record acceptable to the dealership's insurance carrier
Ability to safely operate a wide range of vehicles, including automatic transmissions and larger trucks and SUVs
Strong work ethic, reliability, and willingness to take direction
Ability to work in a fast-paced, team-oriented environment

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Stand, walk, bend, and move throughout the shop for extended periods
Lift and carry up to 50 pounds (scrap panels, bumpers, parts boxes, trash)
Work in a collision shop environment with noise, dust, paint and chemical odors, and temperature variations
Work outdoors in varying Northeast Ohio weather when moving or washing vehicles
Must be able to pass a pre-employment drug screen and motor vehicle record check