About this role
Job Purpose:
- Drive dealership profitability and guest satisfaction by leading the sales team to hit market share, gross profit, F&I, and CSI targets while building a high-performing, well-trained variable operations team.
Key Responsibilities:
- Lead all variable sales operations at Ron Marhofer Auto Family dealership.
- Drive new and used vehicle sales, F&I profit, CSI scores, and lead conversion.
- Conduct team training to maximize revenue and deliver an exceptional one-price guest experience.
- Manage sales targets and ensure the achievement of market share and gross profit goals.
- Foster a guest-focused environment that enhances customer satisfaction and loyalty.
- Utilize CRM and dealership management systems to track and improve sales performance.
- Collaborate with other departments to ensure seamless dealership operations.
- Implement strategies to improve lead conversion and sales effectiveness.
- Maintain up-to-date knowledge of industry trends and competitor activities.
- Develop and mentor sales team members to build a high-performing team.
Qualifications
Required Education:
- High school diploma or equivalent required
Preferred Education:
- Associate's or Bachelor's degree in Business, Automotive Management, or related field preferred
Required Experience:
- Minimum 3+ years automotive sales experience
- Prior experience in a sales management, desk manager, or sales leadership role at a dealership
Preferred Experience:
- 5+ years progressive automotive sales leadership experience
- Ideally within a one-price or high-volume dealership group
- Proven F&I, CSI, and lead conversion results
Required Skills and Abilities:
- Strong leadership, coaching, and communication skills
- Proven ability to manage sales targets, F&I profit, CSI scores, and lead conversion
- Proficient with CRM and dealership management systems
Preferred Skills and Abilities:
- Experience with HRIS performance management tools
- Advanced negotiation and closing skills
- Data-driven decision-making
- Track record of building high-performing, guest-focused sales teams