About this role
TikTok's Sports operations team is responsible for delivering high-quality, efficient and effective B2B experiences for our major partners and internal stakeholders. Primarily, this is delivered through program management, operational infrastructure, and scalable processes that support global media businesses.
The Sports Program Manager will manage high-priority programs that support TikTok’s Sports publisher ecosystem, including content partnership programs, tentpole moments, audience growth initiatives, product go-to-market efforts, and operational frameworks for Sports partners.
This role will work closely with cross-functional teams across Product, Partnerships, Creator Management, Business Development, Global Monetisation & Product team and more. The ideal candidate has strong program management experience, a deep interest in the Sports industry, and the ability to translate complex partner, product, and market needs into clear operating plans and strategies.
Responsibilities:
- Deliver end-to-end program management for Sports content partnerships, publisher programs, global collaborations, tentpole moments, and audience growth initiatives.
- Lead cross-functional alignment with key teams including Product, Partnerships, Creator Management, Business Development, Global Monetisation & Product team and more.
- Deliver owned and operated product go-to-market and partner accelerator programs for Sports publishers and creators, including clear rollout plans, partner education, feedback loops, and market expansion strategies.
- Build operational infrastructure to streamline and scale Sports programs, including processes for partner onboarding, campaign execution, reporting, documentation, and internal visibility.
- Create communication channels, frameworks, templates, best practice playbooks, and resources to support Sports program execution across markets.
- Partner with internal teams to identify publisher needs, surface product and operational feedback, and help shape scalable solutions that support high-quality Sports content.
- Develop foundational operational products and processes that empower teams to execute and evolve Sports programs and at scale.
- Assist in design and launch of new operational processes, and deliver end-to-end project management for operational processes.
- Support management of internal and external stakeholders to set and exceed performance goals.