Billing and Collections Specialist

Join the Million Air Dallas Team
At Million Air Dallas, our success is driven by our team members and their commitment to service. As a premier private aviation destination, we take pride in creating a professional, service-focused environment built on safety, integrity, knowledge, enthusiasm, and service. Our goal is to exceed customer expectations and provide a seamless, high-quality experience through every interaction.

Purpose of Position
The Billing and Collection Specialist supports accurate and timely financial operations for the Charter department. This role reconciles expenses and flight logs, prepares charter invoices and monthly aircraft owner statements, follows up on past-due receivables, and prepares charter revenue entries. The position also supports month-end close and assists with accounts payable and accounts receivable as needed.

Qualifications

Tasks and Responsibilities

Expense and Flight Log Processing

- Review and finalize expense and flight log entries in JetInsights.

- Code expenses accurately to the general ledger.

- Export expenses to accounts payable.

- Investigate missing expenses.

Charter Billing and Owner Statements

- Prepare and create invoices in Great Plains.

- Verify that taxes, rates, and fees are accurate before invoicing.

- Compile and bill monthly owner statements.

- Communicate with aircraft owners and their staff.

- Set up new accounts and maintain existing accounts in billing systems.

- Correct and rebill invoices as needed.

Collections

- Follow up on and collect past-due charter-related receivables.

Month-End Closing

- Prepare and post month-end charter and management revenue journal entries, including accruals and cutoff adjustments.

- Support month-end close and provide billing and revenue details as needed.

Records and Performance

- Archive prior-year paperwork.

- Meet departmental and individual KPIs as assigned.

Note: It is not possible to list all required job duties in this description. Additional duties may be assigned based on operational needs.

Core Competencies

Safety
Knowledge
Integrity
Enthusiasm
Service

Knowledge, Skills, Abilities, and Other (KSAOs)

- Associate degree or higher in Accounting, Finance, or Business required.

- Minimum of three years of billing and collections experience.

- Working knowledge of month-end close, journal entries, and revenue cutoff.

- Experience with Microsoft Office and databases.

- Knowledge in Great Plains Accounting Software preferred.

- Knowledge in JetInsights preferred.

- Aviation, charter, or aircraft management billing experience preferred.

- Strong attention to detail, organizational skills, and aptitude for numbers.

- Ability to plan and prioritize work and meet deadlines.

- Strong written and verbal communication skills.

- Strong customer service and interpersonal skills, with professional phone and email etiquette.

- Ability to maintain the confidentiality of privileged information.

Performance Expectations

- Review and process expense and flight log information accurately.

- Prepare accurate charter invoices and owner statements.

- Follow up on past-due receivables and address billing issues in a timely manner.

- Prepare accurate month-end revenue entries and provide support for the month-end close.

- Maintain organized records and protect confidential information.

- Meet assigned departmental and individual KPIs.

- Demonstrate professionalism, accountability, integrity, and sound judgment in all interactions.

Work Environment

Environment: Work is primarily performed in a standard office environment and requires extended periods of sitting and computer use.
Physical Demands: Regular use of a computer and telephone, with occasional walking, carrying, reaching, standing, and stooping. May occasionally lift, lower, push, or pull up to 25 pounds.