Manager Marketing

What can you expect as a FedEx team member?

- Career Mobility and Development : When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package : We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Company:
INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City:

Mumbai

Scheduled Weekly Hours:
48

Worker Type:
Regular

Posting Start Date
4-Nov-2026

Posting Close Date:
10-Nov-2026

Job Family:
FXE-MEISA: Manager Marketing

Position Summary:

Grade - 15

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

What your main responsibilities are:

Key Responsibilities

Commercial Analytics Strategy & Governance

• Define and operate the Commercial Analytics strategy for B2B vertical marketing team as a global capability—principles, methodologies, delivery standards.

• Serve as a thought partner to Commercial leadership on how performance is defined, measured, and improved.

• Design and govern enterprise KPIs (single source of truth); run intake & prioritization for analytics demand, aligned to global priorities.

Market & Competitive Intelligence

• Supply the market/competitive intelligence backbone for strategic planning; spotlight issues needing leadership attention.

• Maintain deep knowledge of priority markets and competitors through syndicated research, primary studies, sales inputs, in‑house models, and financial analyses.

• Translate findings into executive‑ready presentations, dashboards, and briefs that inform strategy, pricing, and portfolio actions.

• Establish communication channels so intelligence is shared with the right teams at the right cadence.

Go‑to‑Market (GTM) Strategy, Thought Leadership & Content

• Own the GTM content strategy for priority industries/offers: author and commission thought‑leadership white papers, executive POVs, research‑backed reports, customer case studies, solution briefs, playbooks, and sales enablement decks mapped to the buyer journey.

• Ensure editorial quality, evidence standards, and review workflows; convert flagship pieces into derivative assets (exec briefs, webinars, videos, social) and localize by vertical to support commercial priorities.

• Structure content for decision‑quality answers (comparisons, trade‑offs, quantified outcomes) and consistent messaging from marketing to sales.

Industry Vertical Performance Measurement & Strategy

• Define and align the vertical taxonomy (e.g., E‑commerce & Retail; Healthcare & Life Sciences; Manufacturing & Auto; Technology; BFSI; Energy & Industrial) across CRM, planning, and reporting.

• Build vertical scorecards (growth, profitability, service) and unit‑economics views (yield, contribution, cost‑to‑serve, etc.).

• Integrate benchmarks and competitive signals to set targets and identify white‑space opportunities; create vertical playbooks/offers and track impact.

• Prioritize AI/ML models by vertical (propensity, churn, price optimization, ETA/OTD) and productize reusable vertical insight products.

Systems, Data & Automation

• Partner with IT to enhance analytics automation, visualization, and self‑service BI; standardize semantic layers and metric definitions.

• Integrate relevant external data / APIs; maintain vertical mapping standards to ensure reporting consistency.

Transformation & Operational Excellence

•Lead operating-model redesign and process optimization across functions/regions.

•Drive automation (RPA/low-code) and Lean/Six Sigma improvements; institute durable change-management and adoption practices.

Program, Project & Portfolio Leadership

•Run cross-functional programs across geographies with clear scope, milestones, and outcomes.

•Establish governance, KPIs/OKRs, and a performance cadence; manage vendors and SOWs where applicable.

•Promote best practices and knowledge sharing across US/Global and India teams.

Executive & Stakeholder Engagement

•Coordinate with leadership and functional heads to align on priorities; prepare briefing notes and discussion materials.

•Support communications with internal/external stakeholders; track action items to closure.

Team & Culture

• Build and lead a high-performing analytics & insights team (performance analytics, visualization, insight generation).

• Coach on structured problem solving, stakeholder management, and executive communication; foster curiosity, accountability, inclusion, and continuous improvement.

What we are looking for

Core Competencies

• Team Supervision: Minimum 3 years of people management experience. Oversee day-to-day team activities, assign responsibilities, and coach team members to deliver high-quality results in alignment with business priorities

• 8+ years in transformation, analytics, or corporate strategy; experience in multinational environments preferred.

Professional Expertise

• Strategic Analysis & Business-Model Innovation: identify opportunities and optimize models for growth.

• AI Strategy & Value: shape roadmaps and articulate measurable outcomes.

• GTM Thought-Leadership & Content Craft: ability to author/edit thought-leadership papers, marketing collaterals, and customer case studies; convert one flagship narrative into a multi-asset, multi-channel program with measurable results.

Technical Skills

• Analytics & BI: Power BI, SQL, Python, SAS, VBA.

• Cloud & Automation: familiarity with GCP/Azure ecosystems; RPA/low‑code (e.g., UiPath).

• Planning/Reporting Systems: experience with FP&A/ERP planning or reporting platforms.

• Productivity & Storytelling: high proficiency in Excel, PowerPoint, Word; executive storytelling and visualization.

• Machine Learning & AI (good to have): Hands‑on with NLP/text mining for market/competitive intelligence; experience using GenAI/LLMs for automated commentary, executive summaries, and familiarity with MLOps (versioning, deployment, monitoring for drift/bias), model governance & Responsible AI, and operationalizing models into BI dashboards, demand‑planning workflows, and APIs.

Certifications (nice to have)

• CFA, FRM, PMP, Six Sigma (or equivalent)