Asesor Técnico

Ejecutar la capacitación y el servicio técnico dirigido a la red de concesionarios, clientes finales y personal interno; con la finalidad de coadyuvar al logro de los objetivos de ventas nacionales y por división fomentando una cultura de trabajo en equipo, apegándose a los valores, cultura y política de PPG.

Responsabilidades

-  Brindar soporte al asesor técnico SR y EXP en la atención de reclamaciones.

-  Gestionar la implementación de planes de capacitación del portafolio de producto con el equipo de creación de contenidos, comunicación, programas y canales para las diversas audiencias.

-  Contribuir en los proyectos estratégicos con el equipo comercial interviniendo en la propuesta de servicio integral (técnico / comercial) de CFI generando valor a clientes finales (Retail / B2B / VDT).

- Trabajar en conjunto con las áreas internas de marketing y comercial para el despliegue de actividades que garanticen la comunicación de las iniciativas estratégicas de la organización.

- Asegurar el cumplimiento de los procedimientos declarados ante el SGC, mapear e implementar los procedimientos nuevos que se requieran.

- Impulsar el uso de herramientas y adopción de las nuevas tecnologías a la red de concesionarios.

- Apoyar a la jefatura en conjunto con el equipo de operaciones para que se lleven a cabo las programaciones, revisiones, calibraciones y licencias de los recursos del equipo técnico y de inspección.

- Contribuir al buen estado, administración y mantenimiento de cabinas, aulas y espacios pertenecientes a los sites del Centro de Formación Integral de PPG Comex.

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD ®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to     https://careers.ppg.com/us/en/candidate-resources .

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [email protected].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process ,  so that we can do better today than yesterday.