Security Dispatcher

GardaWorldOttawa, OntarioOn-siteFull-timeMid level, 2–5 yearsListed 3 hours ago

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About this role

Ready to suit up as a Security Dispatcher

If you are looking for a job where you have significant responsibility, this is the one for you. As a Dispatcher, you will play a key role in communication between agents, customers and account Manager!

We’re growing our ranks in Ottawa! With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.

What's in it for you?

- Hourly wage of $21.53 once trained

- Set hours weekly

- Uniform provided free of charge

- Opportunities to grow alongside GardaWorld

- Continuing education through GardaWorld Campus like Ambassador Programs

Responsibilities for a Security Dispatcher

- Oversee communications in selected geographic areas

- Respond to service requests and provide information

- Receive or prepare work instructions and establish priorities

- Record and maintain data and dispatch information

- Confirm guards for shifts/sites

- Communicate with National Service Desk on coverage

- Organize the allocation of resources in an efficient manner

Qualifications for a Security Dispatcher

- Computer proficiency required / strong computer skills.

- Customer service-oriented; customer service experience is an asset.

- Ability to multi-task and work under pressure

- Available 24/7 to adhere to rotational shifts

- Proficient in Microsoft Office Suite applications

This posting is for a future position within the organization. SSOG