About this role
Temporary, Full-Time position, grant-funded for 6-7months.
SUMMARY:
Alivio Medical Centers Benefits Enrollment Counselor is responsible for outreach, enrollment and support activities related to the funding from the Greater Chicago Food Depositorys Enrollment Partnership – Supplemental Nutritional Assistance Program . This includes working with key community stakeholders to share information about programs and activities in the Alivio service area to provide awareness, education, and direct service to community members and their families. The BEC also supports the program by ensuring that all on-site and off-site volunteers receive updated information regarding programs, have necessary supplies and materials utilized for providing direct service and service / program awareness to community members and their families, and also sends reminders and other communication regarding documentation, reporting and other issues. The BEC will work to address barriers to participation in SNAP and other public benefit programs caused by language and culture; increase awareness, access and participation of Latinos in programs, services and public benefit programs; improve access to programs and services that address hunger/food insecurity, partner with community based organizations to provide training for community residents to provide information and assistance for SNAP, access to healthy food options and other benefit programs.
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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ESSENTAIL DUTIES AND RESPONDSIBILITIES :
- Reaches out to key community stakeholders to provide information regarding Alivios Enrollment Partnership with the GCFD, and how it impacts their constituents, members, program participants, and / or clients.
- Works with community partners to provide educational, informational and enrollment activities in local venues.
- Assist community members with completion of applications for the Supplemental Nutritional Assistance Program (SNAP), and other public benefit programs, local, county, state and national.
- Provides follow-up assistance with clients as necessary, including benefit explanation, post-enrollment assistance and redetermination services..
- Assists with the preparation and dissemination of promotional materials, presentations, documentation and reporting systems / requirements.
- Develops and maintains formal relationships with local organizations to improve access to programs.
- Other related duties as assigned.
SUPERVISORY RESPONSIBILITES:
N / A
KEY INTERRELATIONSHIPS:
- Greater Chicago Food Depository staff and volunteers.
- UnidosUS staff and volunteers.
- Alivios Senior and Benefits Enrollment programs staff and volunteers.
- Alivio Medical Center program and clinical staff.
- Alivios off-site partners and volunteers.
- State of Illinois Department of Family and Support Services and Department of Human Services
- City of Chicagos Department of Family and Support Services, Area Agency on Agency staff.
- Elected officials, government staff, community organizations, healthcare providers, business owners, religious organizations, schools and other entities which have members in need of information and enrollment services.
WORKING CONDITIONS:
OSHA Category 3 – Involves no regular exposure to blood, body fluids or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment
Benefits:
Full-Time Benefits:
- Paid Time off (Vacation, Paid Sick Leave and Paid Leave)
- Full Health Benefits (Medical , Dental , Vision, Disability, Life Insurance. )
- 403B Retirement Plan.
Qualifications
QUALIFICATIONS:
Education:
Bachelors degree and / or related experience in outreach or social services programming
Certification or Licensure:
On-site training on the use and functions of the Illinois Application for Benefits Access (ABE) portal, as required by specific grant / agreements; State of Illinois Senior Health Insurance Program certification required after hire.
Experience:
Has two years experience working in the Latino community
Special Training:
As required by specific grant / agreements
Demonstrated Competencies:
Possesses excellent written and oral communication skills in English and Spanish; and interpersonal skills; has knowledge , training and/or experience in Windows-based computer environment; familiarity with community-based organizations and institutions that provide or could provide resources for neighborhood residents, able to work flexible schedule to meet current and future community needs.