Merchant Financing Specialist (Third-Party Associate) - Global Payment

ByteDanceSan Jose, CaliforniaOn-siteContractListed 1 hour ago

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About this role

The Global Payment Financial Services team oversees financial services across global markets, from solution and product design through partner collaboration, business operations, and market expansion.

Focused on local market needs, we develop tailored financial solutions for consumers and merchants, working closely with local regulators, industry partners, and cross-functional teams to grow the business while maintaining robust risk controls. The challenge is adapting products to local customer needs, regulatory requirements, and partner ecosystems in every market we enter.

You will help build financial services that are inclusive, reliable, and easy to use, in markets where the requirements differ substantially from one to the next.

We are looking for a proactive and detail-oriented Merchant Financing Third Party Associate to support the execution and expansion of Merchant Financing solutions across the markets. In this role, you will work closely with the Solutions, local market, and cross-functional teams to ensure smooth market rollouts, effective go-to-market (GTM) execution, and strong operational performance.

Responsibilities :
- Support the execution of Merchant Financing rollout across the markets by assisting the Solutions team in day-to-day operational activities and market launches.
- Coordinate with local market teams to execute GTM initiatives and marketing campaigns, including interest-free promotions, 21-Day Active Challenge, Fee reduction promotions, and whitelist expansion.
- Support data tracking and reporting for business performance (penetration rate, disbursement, approval rate) and marketing activities (open rate, CTR, CVR)
- Assist in preparing and maintaining operational documentation (SOPs, campaign briefs)
- Work closely with Sales and Customer Service teams to address seller inquiries, coordinate issue resolution, and support post-sales service for Merchant Financing products.

Minimum Qualification(s)
- Bachelor’s degree in Business, Finance, or related fields.
- 1+ years of experience in operations, project coordination, fintech, payments, or e-commerce related roles.
- Strong coordination and communication skills with cross-functional teams.
- Comfortable working with data, dashboards, and reporting tools (Excel, Sheets, BI tools is a plus).
- Highly organized, detail-oriented, and able to manage multiple workstreams across markets.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy

This is a temporary position. You will not be an employee of ByteDance. You will be an employee of a third-party agency. As of the date of this posting, a good faith estimate of the hourly rate range for this position in the selected city is $50 - $50.
Placement in the range depends on a number of factors, including a candidate’s qualifications, skills, competencies, experience and location. Your benefits, if any, will be provided by your contracting vendor/agency.

For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment