Security Supervisor | BKK03-DC03

Key Responsibilities

- Supervise day-to-day physical security operations within the data center.
- Manage access control systems, including badge administration, biometrics, access levels, and visitor management processes.
- Oversee CCTV and video management systems (VMS), ensuring effective monitoring, retention, and investigation support.
- Enforce security procedures related to restricted areas, mantraps, escort processes, and asset protection.
- Monitor and respond to security alarms, incidents, and emergencies, coordinating with relevant internal teams.
- Conduct incident investigations, maintain evidence records, and prepare detailed security reports.
- Ensure compliance with organizational security policies and applicable industry standards.
- Lead and develop security personnel, promoting operational excellence and continuous improvement.
- Perform security audits, inspections, and risk assessments to identify vulnerabilities and recommend corrective actions.
- Support business continuity and emergency response activities as required.

Qualifications:

- Bachelor's degree in Security Management, Criminal Justice, Information Security, Facilities Management, Industrial Management, or a related discipline preferred.
- Candidates with equivalent qualifications and significant relevant experience will also be considered.

Experience & Knowledge

- Strong knowledge of data center physical security principles and controls.
- Experience managing access control systems, biometric technologies, and visitor management processes.
- Hands-on experience with CCTV, video surveillance platforms, and security monitoring tools.
- Familiarity with perimeter protection systems, intrusion detection technologies, and physical security infrastructure.
- Understanding of security investigations, evidence handling, and incident management practices.
- Knowledge of industry standards such as ISO 27001, TIA-942, and data center security best practices.

Preferred Certifications

- PSP (Physical Security Professional)
- PCI (Professional Certified Investigator)
- ISO/IEC 27001 Lead Implementer or Lead Auditor
- TIA-942 or Uptime Institute security-related training

Key Skills

- Leadership and team management
- Critical thinking and problem-solving
- Incident response and investigation
- Security operations management
- Excellent communication and reporting skills
- Attention to detail and risk awareness
- Proficiency in Microsoft Office and security management systems