About this role
Key responsibilities
- Provide on-site live translation between Chinese, English and Thai during day-to-day operations, including shift handovers, toolbox talks, safety briefings, equipment troubleshooting, vendor maintenance visits and walk-throughs in data halls and plant rooms.
- Translate operational and technical documents between Chinese, English and Thai, including SOPs, methods of procedure (MOPs), maintenance and change work orders, incident and root-cause reports, O&M manuals, commissioning and test reports, and SLA documentation.
- Interpret in meetings, audits, equipment installations, and client or customer tours.
Support incident and change management by relaying accurate, timely information between multilingual teams and stakeholders, including during critical events.
- Build and maintain a trilingual glossary covering power systems (UPS, generators, PDUs, switchgear), cooling (CRAC/CRAH, chillers, containment), fire suppression, structured cabling, BMS/DCIM, and security and access control.
- Review translated safety, compliance and audit materials (for example Uptime Institute, TIA-942, ISO 27001 and ISO 9001 content) for terminology consistency and technical accuracy, and raise queries with the relevant engineers.
- Administer operational records: document control, maintenance schedules, vendor and contractor access requests, visitor and work permit coordination, and inventory or spare-parts documentation.
- Coordinate meetings, take minutes and track actions for operations reviews, vendor service reviews and project meetings.
- Support procurement and facilities teams with purchase requisitions, vendor correspondence, service reports and routine reporting.
Skills and experience
- Chinese (Mandarin) proficiency at HSK Level 6 or above, or equivalent demonstrated proficiency (for example a degree taught in Chinese, or CATTI Level 2 or above).
- Professional working proficiency in English, evidenced by a recognised test (such as IELTS, TOEIC or TOEFL) or equivalent experience.
- Professional-level written and spoken proficiency in Thai.
- Relevant experience in technical translation or interpreting, ideally in data centre operations, facilities management, M&E, telecoms or IT infrastructure.
- Working knowledge of data centre systems and operational terminology, or the ability to learn it quickly.
- Qualification in translation, linguistics, engineering, IT or a related field, or equivalent practical experience.
- Proficiency in Microsoft Office; experience with CAT tools, ticketing or CMMS/DCIM systems is an advantage.
- Strong organisation, attention to detail and the ability to stay clear and calm in time-sensitive situations.
- Able to work on-site, including visits to data halls, plant rooms and construction areas, with reasonable adjustments available where needed. Willingness to support occasional out-of-hours incidents may be required, depending on operational needs.
- Advantageous: familiarity with data centre standards and certifications, a formal translation or interpreting qualification, and document control experience.