About this role
# Designation
SE-Specialist, HTR, GCC
Function
Group Finance
Location
Bangalore
Reporting To
Senior Manager
Job Description
What are the Key Deliverables in this role?
ESSENCE OF ROLE- Key Responsibilities
Organizational tasks
- Oversee the sourcing of candidates while maintaining an optimum Turnaround time
- Manage sourcing and the key recruitment activities along with the pre-hire onboarding experience
- Manage employee joining tasks which include communication to relevant functions of the new joiner
- In charge of contract of employment/offer management for the new hire employees
- Ensure all escalated issues are resolved on a timely basis
Leadership & People Management
- Actively participate in leadership team and develop skills of own team
- Provide regular, constructive feedback to maximize positive impact of individual team member’s talent
- Ensure that there are no blockages to the provision of the future capability requirements
- Educate and increase the SSC team awareness of the Group governance and control procedures and processes, ensuring total adherence
- Set and measure KPIs for the team
- Promote a ‘customer centricity’ and ‘partnership approach’ to develop strong relationships with other working groups
Quality and Process Improvement
- Improve operational efficiency by exploring new ways of working through process improvements
- Innovate ways to automate process by rolling out quality initiatives
- Adherence to the Key Performance Indicators (KPIs) agreed with the business in the area of Accuracy, TAT, Productivity and Customer Satisfaction
- Implement better work practices to achieve high standards of work and maintain established work procedures
- Provide quality service/ advice in accordance with agreed service standards
Compliance and Internal Controls
- Ensure proper documentation for Internal controls and requirements
- Liaise and support in the internal audits
- Resolve queries from Internal and External Auditors and Quality related audits
Reporting
- Communicate assignments, milestones and deadlines to the team and the individuals based on Tower Head’s instructions
- Provide information to the Tower Head on work accomplishments, problems, progress in work processes, individuals and team needs
- Report Process Dashboards on various performance metrics internally to the Tower Head
What are the Critical success factors for the Role ?
- Post Graduate degree in Human Resources
- Min. 8-10 years of post-qualification experience
- Strong understanding of FMCG plant accounting.
- Excellent communication, interpersonal, negotiation, and presentation skills.
- Ability to work independently and as part of a team.
- Working knowledge in SAP.
- Proficiency in MS Office
What are the Desirable success factors for the Role ?
- Candidates having experience in Hire to Retire Cycle
- Strong thinking & analytical ability
- Good understanding of basic financial concepts