Specialist - F&A - I2C 4A

Specialist - F&A - I2C

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Responsibilities In this role, you will be responsible executing end-to-end Billing, Cash Application, and Customer Master Data (CMD) activities in line with OTC policies and SLAs. Perform invoice creation, validation, and posting in ERP systems (SAP, Oracle, D365, Navision, etc.) ensuring compliance with contracts, tax laws, and statutory requirements. Validate supporting documents (POs, contracts, timesheets) before invoice release; monitor and reconcile billed vs. unbilled revenue. Investigate and resolve billing discrepancies, invoice rejections, and payment application issues by collaborating with clients and internal stakeholders. Manage daily cash posting, payment matching (automated and manual), and unallocated cash resolution while maintaining accuracy above benchmarks. process electronic payment formats, reconcile bank statements, and ensure accuracy in AR documentation. Handle customer payment queries and provide timely resolutions to reduce disputes and improve customer experience. Support AR dispute resolution, credit memo processing, and collaboration with Collections teams for aged receivables follow-up. Lead CMD activities including customer master creation, amendments, and quality checks to ensure data accuracy and compliance with governance policies. Monitor CMD KPIs, prepare reports, and support supervisor in continuous improvement initiatives and process standardization. Participate in UAT, system upgrades, and automation projects; contribute to implementing new tools or functionalities. Ensure audit readiness by maintaining documentation and providing evidence for internal and external audits. Collaborate with cross-functional teams (Collections, Treasury, Finance, Delivery) to ensure smooth end-to-end OTC cycle execution. Contribute to training, mentoring, and knowledge sharing within the team to enhance process expertise. Support month-end / quarter-end closing activities (billing cut-off, reconciliations, reporting) and provide MIS dashboards for management. Drive process improvements in efficiency, accuracy, and customer service through continuous improvement initiatives. Qualifications we seek in you Minimum qualifications Strong exposure to Order-to-Cash (OTC) processes including Billing, Cash Application, and Customer Master Data. Hands-on experience in billing reconciliations, payment processing, and customer data governance. Proficiency in ERP platforms such as SAP, Oracle, D365, Navision, or equivalent. Good understanding of tax compliance requirements (GSTNAT) and audit/regulatory standards. Ability to analyze discrepancies, resolve process issues, and manage cross- functional collaboration. proficiency in MS Excel (advanced functions, reporting, pivot tables) and exposure to automation tools/reporting dashboards. Strong problem-solving skills with the ability to handle complex exceptions and escalations.

Qualifications
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications
Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)

Required Skills
Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Cash Application, Collections Management, Deductions Management

Language
English (Required)

Language Proficiency -
Proficient - C2

Additional Job Location -

Job Type
Regular

Master Skill List -
F&A - I2C

Remote Type -
Office

Work Shift -
Night Job (India)

Why join Genpact?
•     Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•     Make an impact – Help global enterprises solve business challenges that matter 
•     Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•     Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•     Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.