Credit Controller

We are looking for an experienced Credit Controller to join our Finance team and support the collection of outstanding customer invoices across our global business.
The successful candidate will play a key role in reducing overdue debt, improving cash collection, and supporting the Order-to-Cash process. This role requires a confident communicator who can build strong relationships with customers, Account Managers, Sales teams, and Sales Operations to help resolve issues and drive timely payment.

Key Responsibilities

- Manage and collect outstanding customer invoices in line with company targets.
- Monitor aged debt and proactively follow up overdue accounts.
- Build strong relationships with customers and internal stakeholders to support timely collections.
- Work closely with Account Managers, Sales, and Sales Operations teams to resolve payment delays and invoice queries.
- Identify the correct customer contacts responsible for invoice approval and payment processing.
- Investigate and resolve collection issues, disputes, and overdue balances.
- Maintain accurate collection records within Salesforce and Sage Intacct.
- Prepare and distribute aged debt and collection reports.
- Support month-end Accounts Receivable activities.
- Contribute to continuous improvement of collection and Order-to-Cash processes.

Skills, Knowledge and Expertise

- 5+ years of experience in Credit Control, Collections, or Accounts Receivable.
- Proven experience managing B2B customer collections.
- Excellent communication and relationship-management skills.
- Strong stakeholder management skills with the ability to influence and drive action.
- Confident working with Sales, Account Managers, and Finance teams.
- Strong problem-solving and follow-up skills.
- Experience using Salesforce, Sage Intacct, or similar CRM/ERP systems.
- Good Excel skills.
Personal Attributes:
- Proactive and self-motivated.
- Strong communicator with a professional and customer-focused approach.
- Persistent and resilient when managing collections.
- Able to build positive working relationships across teams and cultures.
- Organised, detail-oriented, and able to manage multiple priorities.
Preferred Qualifications:
- Bachelor's degree in Finance, Accounting, Commerce, or a related field.

Our Culture & Benefits

Welcome to our unique workplace where a passion for our industry-leading product sits at the heart of who we are.

Life at EA is completely eclectic, fostered through the global nature of the business and a real appreciation of the many cultures of our diverse team. We unite as a single, cohesive team through an array of social clubs that cater to a spectrum of interests, from running and yoga to football and culinary adventures. These groups create a collegial and dynamic atmosphere that extends beyond work, promoting a healthy and balanced lifestyle for our team.

Our strategically located offices are all set in prestigious buildings, offering you the convenience of nearby gyms, retail therapy, diverse dining options, and accessible public transport.

Our office spaces are thoughtfully equipped to enhance your day-to-day experience whether working independently or collaborating with teammates. Enjoy the simple pleasures of a freshly brewed coffee, healthy snacks, and a social space for celebratory moments. One of the unique traits of life at Energy Aspects is the way our international colleagues often delight us with treats from around the globe. It’s safe to say you’ll never go hungry in our offices!

We recognise your contribution with a competitive compensation package that includes annual bonuses, comprehensive private health insurance, and substantial pension contributions. Additionally, we offer company share options, subsidised gym memberships, and a generous holiday policy to support your financial and personal well-being.

Join a company that values your professional growth and personal fulfilment, all within a supportive and engaging environment.