Senior WAN Network Manager - Egypt | Middle East & Africa

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

We are looking for an experienced Network & Communication WAN/SD-WAN Engineer in enterprise networking to support and evolve our WAN and SD-WAN services across the Middle East & Africa region. You will play a key role in ensuring secure, reliable, and high-performing network connectivity that enables critical business operations.

More than a traditional network engineering role, you will combine hands-on technical expertise with service ownership, leading complex troubleshooting activities, managing major incidents, and driving network stability across a global environment. Working closely with internal teams, service providers, and technology partners, you will help resolve critical issues, improve service performance, and contribute to the continuous modernization of our network infrastructure.

Join us and help deliver robust, resilient, and future-ready connectivity through technical excellence, operational ownership, and a passion for network innovation.

About Group IT

At Group IT, we believe that difference drives change. Our vision is bold, and our mission is clear: to empower the business through technology that enables efficiency, profitability, and sustainable growth. We deliver enterprise-wide solutions by harmonizing global standards and integrating all business units into a unified IT services model.

As a strategic partner to the business, Group IT translates complex needs into actionable initiatives, advocating for our stakeholders across the global technological landscape. We are currently driving a series of transformative rollouts and initiatives that enhance security, streamline operations, and elevate digital experiences for every Capgemini employee around the globe.

Our ambition is to build a connected, intelligent, and inclusive IT enterprise—accessible to anyone, anytime, anywhere. This is your opportunity to lead changes, shape the future, and build technology that matters.

In this role you will play a key role in:

• Own and manage WAN/SD-WAN services across the Middle East & Africa region, ensuring network availability, performance, stability, and adherence to operational service levels.

• Lead the technical resolution of major network incidents, performing advanced troubleshooting across WAN, SD-WAN, backbone, routing, and carrier environments to restore services quickly and minimize business impact.

• Act as the primary technical escalation point during critical service disruptions, providing clear, concise, and decision-focused communication to senior leadership and business stakeholders.

• Coordinate and drive supplier, carrier, and OEM escalations, ensuring timely resolution of complex issues while leading root cause analysis, corrective actions, and long-term service improvements.

• Provide technical governance and operational leadership by making risk-based decisions, managing problem and change activities, and collaborating with global teams to improve network resilience, standards, and operational excellence.

Your profile

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

• Minimum 5 years of hands-on experience in network engineering, with strong expertise in WAN, SD-WAN, backbone networks, routing, and switching.

• Proven experience configuring, managing, and troubleshooting enterprise network solutions from vendors such as Cisco, Juniper, or Versa, including protocols such as BGP, OSPF, MPLS, VPN, and VRF.

• Relevant networking certifications such as CCNA, CCNP, JNCIA, JNCIS, or equivalent are required; advanced certifications (CCIE, JNCIE) are an advantage.

• Strong analytical, troubleshooting, and communication skills, with the ability to collaborate in global teams and support network operations, monitoring, security, and automation initiatives across hybrid and cloud environments (Azure, AWS, GCP).

What we believe you will enjoy by working here:

• The opportunity to help shape how thousands of employees interact with AI and influence the future of digital experiences across the organization.
• Working at the forefront of Generative AI, AI Assistants, and emerging technologies, transforming cutting-edge innovation into real-world solutions.
• Collaborating with highly skilled colleagues across product, engineering, architecture, and business teams in a truly cross-functional environment.
• Having the freedom to experiment, prototype, and challenge conventional thinking while driving meaningful innovation and continuous improvement.
• Contributing to a culture that values creativity, user-centric design, responsible AI, and technology that delivers measurable impact for people and business alike.

Application:
As part of our recruitment process, identity verification will be conducted through inspection of your ID card, and background checks may be carried out as required.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com