About this role
Job Description:
Director of Commercial Business
Location: New York Metropolitan Area
Reports to: VP of Operations
Pay: $140,000 - $160,000 annual DOE with Bonus Opportunity
Position Overview
Reporting to the VP of Operations, the primary function of this position is to manage JP McHale’s Commercial Business at each Branch to ensure their Service Team achieves all operational requirements and goals. Provide leadership to the Platform Branch Managers and maintain oversight of all Commercial Technical Operations. Ensure each Branch makes every effort to completely satisfy each client.
POSITION RESPONSIBILITIES
- Provide strategic thought leadership to continuously improve company operations.
- Recruit, select, train, coach, motivate and develop the best Branch Managers and Supervisors in the Pest Management Industry.
- Spend 40% to 60% of time in the field directly coaching Branch Managers and Service Team members.
- Assist the VP of Operations in assessing appropriate acquisitions.
- Assist Branch Managers in organizing daily, weekly and monthly activities.
- Ensure Branch Managers and Service Centers adhere to all standard operating procedures.
- Ensure each Branch achieves all budgeted goals in growth and sales, profitability, and service.
- Enforce all company policies, guidelines, and standard operating procedures.
- Help Managers build efficient service routes, processes, and standards for our commercial market.
- Set an example for all others on the Service Teams in client satisfaction, work ethic, attitude and commitment.
- Strengthen client relationships through professionalism, communication, and results.
- Work closely with our sales and leadership teams to onboard and retain new business.
- Perform other duties as needed or as assigned by the VP of Ops.
ESSENTIAL EXPERIENCE, EDUCATION, AND SKILLS REQUIRED
- Bachelor’s Degree in Business Administration or closely related field
- At least 4 - 8 years of related leadership experience
- Strong communications skills (i.e., verbal, written, and presentation)
- Organizational skills, ability to multitask
- Strong decision-making ability, be able to successfully think through complex situations to reach the best decision and must be able to adapt at “thinking outside the box.”
- Successfully plan, budget organize, carry out and evaluate operational objectives, goals and mission
- Proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.)
- Background in Pest Control, Termite, and/or Wildlife control
- Ability to lead, coach and supervise personnel one-on-one and in group settings
- Ability to collaborate with all departments and employees within the organization
- Strategic leader with a focus on delivering exceptional customer service
Why work for JP McHale Pest Management?
We offer:
HEALTH BENEFITS
Medical, dental and vision coverage
Company-paid life insurance
Company-paid short-term disability
Optional supplemental benefits
Enrollment eligibility begins first of the month following date of hire
FINANCIAL ASSURANCE
401(k) plan with company match
Weekly pay
Convenient direct paycheck deposit
Team Member reward and recognition program
AND MORE
Eight (8) paid holidays
Paid Time Off
Team Member referral bonuses
Opportunities to participate in community events
At Anticimex, we are driven by our Purpose: To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions!
**Equal Opportunity Employer**
** We are an equal opportunity (M/F/V/D) employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. **